Вероніка

VERONIKA NIAKSHU
Middle Manual QA Engineer | 3+ Years in QA
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | LinkedIn: Veronika Niakshu | Telegram: @v_nica
PROFESSIONAL SUMMARY
QA Engineer with 3+ years of experience in manual and API testing of web applications, including about 10 months testing an LLM
healthcare product (AI calls, SMS, test scenarios, database and log checks). Good at spotting answers that look correct but are wrong or
incomplete. Hands-on with Postman, Jira, TestRail, SQL (Google Spanner), and Google Cloud Logging.

SKILLS EXPERIENCE
Testing Middle Manual QA Engineer 07.2023 – 08.2026
Manual & API (REST) Testing SXOPE Co.
Web Application Testing Test Coverage & Documentation
Cross-Browser Testing Expanded the test case database from 700 to 2,000 test cases and increased
Integration & Regression Testing product functionality coverage to 80%
LLM / AI output testing (SMS & calls) Wrote approximately 65% of the manual test cases across the product
Performance Testing (JMeter) scope, including REST API and integration scenarios
Bug Tracking Created and maintained bug reports, test cases, and checklists throughout
Jira, Mantis, Bugzilla, Redmine the SDLC

Test Tools Release & Quality Improvement
TestRail, TestLink, Zephyr Optimized test processes and reduced the release cycle from 10 to 5 days
(50% improvement)
Dev Tools Covered the product with manual functional, smoke, and regression tests
Git / GitHub before each release
Jenkins (CI/CD) Took part in release support and post-release service monitoring
Chrome DevTools
Postman Bug Management
Google Cloud Logging / Log Explorer Found and documented 600+ bugs; 35% were classified as critical or
blocking
Monitoring alerts, Error Reporting
Managed the full bug lifecycle in Jira, from detection through verification
Scripting & Data and closure
SQL (Google Spanner)
API & Integration Testing
HTML / CSS
Performed REST API testing in Postman: validated request/response
Methodologies structure, status codes, headers, and error handling
Scrum / Kanban / Agile Ran integration tests across the UI and API layers of web applications
Waterfall, V-model Investigated issues in Google Cloud Logging (Log Explorer) and Monitoring
Additional (basic) alerts
Linux basics Validated data and investigated defects using Cloud Spanner and SQL
queries
Microsoft Office, Google Workspace
Checked Jenkins CI/CD job results after builds before testing a release
EDUCATION
LLM / AI Communication Testing (~10 months)
Master's Degree Tested an LLM healthcare product: AI calls and SMS to book appointments
Accounting & Auditing, NUWMNR, 2002–2008 and confirm whether patients will pick up medication
Designed and ran test scenarios; compared AI replies with expected
QA Courses business rules and flagged inaccurate or incomplete answers
Prometheus – Basics of Software Testing (2021)
Checked recorded results in the database (SQL / Google Spanner) and in
ITSteps – Software Testing (2022–2023) logs (Google Cloud Logging)
Mastering Postman: API Testing (2024)
Introduction to Databases & SQL (2025) Accountant 04.2017 – 07.2023
TOV Garden Club
Processed ~250 financial documents daily with high accuracy
Set up structured spreadsheets to streamline accounting calculations
Worked with clients, suppliers, and government organizations
LANGUAGES
Ukrainian — Native
English — Written B2, Spoken B1