Оксана

Oksana Sliusarchuk
Proactive and client-focused Sales & Engagement Manager with over 5 years of
experience in customer service, sales, and business development, including 1.5 years in
IT outsourcing. Specialized in lead generation and client acquisition in English-speaking
markets (USA, UK, Canada, etc.). Skilled in full-cycle sales, relationship building, and
strategic outreach. Confident in working with international teams and clients.

CONTACT
WORK EXPERIENCE
[відкрити контакти](див. вище в блоці «контактна інформація»)
Engagement Manager
[відкрити контакти](див. вище в блоці «контактна інформація»)
Evolve Squads, USA
Uzhgorod, Ukraine IT Outsourcing & Consulting Company (Remote) May 2024 - October 2025

Linkedin profile: Actively searched for and engaged potential clients in English-speaking markets
[відкрити контакти](див. вище в блоці «контактна інформація») (USA, UK, Canada)
sliusarchuk-ba70172b3/ Managed the full cycle of client engagement from cold outreach to successful
onboarding
Built long-term partnerships by identifying business needs and presenting tailored IT
SKILLS solutions
Collaborated with internal development and project management teams to align
B2B Sales & Lead Generation delivery with client expectations
Prepared commercial proposals, led discovery calls, and pitched services to
Negotiation & Communication
prospective clients
CRM Tools (HubSpot, Pipedrive,
etc.) Engagement manager (Domestic IT Staffing)
Evolve US, USA
MS Office Suite (Excel, Word, US-based IT Staffing Company (Remote) May 2024 - October 2025
PowerPoint)
Focused on domestic IT staffing services across the United States
Sales Presentations & Pitching Sourced and approached potential clients needing tech talent within the U.S.
Cold outreach market
Built and maintained relationships with decision-makers at startups and mid-
Client engagement
sized tech companies
Team lead Conducted discovery calls, identified hiring needs, and matched them with
internal talent pool
Google Workspace (Docs,
Created tailored proposals, scheduled intro calls, and managed follow-ups
Sheets, Gmail, Calendar)
Sales Strategy Planning Customer Service & Sales Manager
Various Customer-Facing Companies (Retail, Services)
Lead Research & Prospecting
Uzhgorod, on-site March 2018-June 2021

Delivered personalized client support and improved customer retention
LANGUAGES
Handled sales operations, documentation, and client consultations
Managed communication, complaints, and customer feedback
English - B2
Helped optimize service processes and increase upsell conversions
Ukrainian - C2
Founder | Beauty Entrepreneur
Self-employed 2019 – Present
Developed and promoted a personal beauty brand
Managed all aspects of the business: client acquisition, social media,
marketing, service delivery
Built a loyal customer base through quality service and brand visibility
Used Instagram and other platforms for digital outreach and brand
presence

EDUCATION

Master’s degree of International economic relations 2018-2020
Uzhgorod National University

Bachelor’s degree of Interrnational economic relations 2014-2018
Uzhgorod National University

Graduated with a qualification of Economist and English Language Translator
Completed an in-depth program focused on international trade, economic
analysis, global markets, and foreign economic policy.
The curriculum also included intensive English language studies, resulting in
dual qualification as an economist and certified translator in English.