Platon

PLATON GUK
Warsaw, Poland
Business Economics Graduate
Business Analysis | Commercial Operations | Business Development
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PERSONAL SUMMARY
Business Economics graduate with practical experience in CRM operations, commercial
documentation and international business communication. Represented WOLF Technik
during ReBuild Ukraine international exhibitions, presenting HVAC and energy solutions
while supporting business development activities. Strong analytical mindset with a genuine
interest in the HVAC and energy industry, business analysis and commercial operations. Fast
learner who enjoys improving processes, solving problems and working in international
environments.
CORE SKILLS
Business
• Business Analysis
• Commercial Operations
• Business Development
• Customer Operations
• Process Improvement
Analytical
• Microsoft Excel (Pivot Tables, VLOOKUP, XLOOKUP, Data Cleaning)
• Data Analysis
• Reporting
• Problem Solving Software
Microsoft Office
Google Workspace
SalesDrive CRM
ChatGPT
Canva

WORK EXPERIENCE
WOLF Technik — Exhibition & Business Development Assistant (Temporary / Project-
based)
Warsaw, Poland | ReBuild Ukraine Expo 2025 & 2024

Responsibilities:
• Represented WOLF Technik during two consecutive ReBuild Ukraine international
exhibitions in Warsaw.
• Presented HVAC, ventilation and energy solutions to business visitors and potential
partners.
• Answered product-related questions and supported commercial discussions with
international visitors.
• Communicated with business clients, municipal representatives and partners in English,
Ukrainian and Russian.
• Supported business development activities throughout the exhibitions.
• Worked closely with the commercial team during meetings and networking events.

Achievements:
• Interacted with 50+ visitors, supporting lead generation and partner engagement.
• Handled bilingual communication and represented the company at discussions with
international visitors and Ukrainian municipal delegations during ReBuild Ukraine 2025.
HM Furniture — CRM Specialist
Warsaw, Poland | Nov 2024 – June 2025
Responsibilities:
• Managed customer orders and maintained accurate records using SalesDrive CRM.
• Prepared B2B and B2C invoices while ensuring documentation accuracy.
• Verified order status and communicated delivery updates via email.
• Coordinated information flow between sales, logistics and customer support.
• Supported daily commercial operations through accurate documentation and CRM
management.
Achievements:
• Built practical experience in CRM systems and commercial documentation.
• Improved personal efficiency by streamlining repetitive CRM workflows.
EDUCATION
Lazarski University — Bachelor in Business Economics Double Degree with Coventry
University
Warsaw | Oct 2023 – June 2026

Relevant Coursework: Business Analysis, Statistics Econometrics, Project Management
Accounting, Financial Markets.
Participant, Negotiation Club
PROJECTS
Business Strategy Project – (University Team Project) Lazarski University
• Conducted market research using customer questionnaires.
• Performed competitor and pricing analysis.
• Developed a marketing strategy and positioning.
• Prepared a SWOT analysis.
• Calculated the break-even point.
• Presented recommendations to the class.
Bachelor’s Thesis
The Impact of Economic Uncertainty on Investment Behaviour: Evidence from the European
Union.
Panel econometric analysis of investment behaviour across 15 European countries using
fixed-effects models and macroeconomic indicators.
Social Media Analytics
Built and managed an Instagram page with more than 12,000 followers by analysing
audience behaviour, content performance and engagement trends.
LANGUAGES
English — B2
Polish — A2 (currently studying toward B1)
Ukrainian — Native
Russian — Native
ACHIEVEMENTS
Second-Class Chess Ranking (National Sports Classification)
WWA Ukrainian Wakeboard Champion (2021)
INTERESTS
HVAC & Energy Industry
Business Strategy
Financial Markets
Fitness & Sports