Анастасія

ANASTASIIA
CV

Profile
YELISEIEVA
YELISEIEVA
Customer-oriented professional with 4 years of experience in
client communication, sales, coordination, and independent
business operations. English — B2+. Confident PC user with strong
organizational skills, attention to detail, and the ability to manage
multiple tasks simultaneously.
Experienced in customer relations, sales, documentation,
payments, supplier communication, order coordination, and
independent problem-solving. Highly motivated to develop
professionally in international logistics and transportation.

Core Skills
Customer Communication & Support
Sales & Client Relations
Operations Coordination
Documentation & Data Management
English Communication — B2+
Multitasking & Time Management
Problem Solving
Attention to Detail
Independent Work

Experience
2023-curent LOGISTICS
Owner & Operations Manager | Lúna Atelier
OPERATOR
Managed customers, sales, orders, suppliers, payments, documentation, and
deliveries.
Coordinated multiple orders and deadlines simultaneously.

Tools & Platforms
Handled customer communication from first inquiry to final delivery.
Successfully developed and operated the atelier for 3+ years.
Built a strong base of returning customers and long-term client relationships.

Online English Language Teacher 2022 - curent
MICROSOFT
Worked directly with clients and managed schedules, payments, and ZOOM
OFFICE
communication.
Adapted communication style to different personalities, needs, and
situations. GOOGLE DIGITAL
Built strong and long-term relationships with students and parents. WORKSPACE DOCUMENTATION
Developed excellent interpersonal, active listening, and customer service
skills.
Maintained high client engagement and satisfaction.

Education
Izmail State University of Humanities 2019-2023 Contact
Bachelor’s Degree in Secondary Education: English Language
and Literature
[відкрити контакти](див. вище в блоці «контактна інформація»)
Cambridge TKT Module 1
2024 Telegram [відкрити контакти](див. вище в блоці «контактна інформація»)/ @evvaeliss
International Teaching Certification Viber [відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)