Yuliia

YULIIA PERESADKO
Contact information
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Professional Summary
Multilingual operations professional with experience coordinating teams, monitoring
active work ows, supporting customers, managing incidents, and maintaining service
continuity in fast-paced U.S. and international organizations. Advanced English and
Spanish, native Ukrainian, strong negotiation and problem-solving skills, and proven
ability to remain calm during urgent situations. Seeking a remote entry-level U.S.
trucking dispatcher, track-and-trace, or logistics coordinator position with structured
training.

Core Competencies
• Work ow & schedule coordination
• Real-time monitoring & follow-up
• Customer and team communication
• Incident response & escalation
• Negotiation & problem resolution
• Documentation & quality control

Professional Experience
Administrator | Eurolook LLC
Mission Viejo, California, USA | 2024 - 2026
Supervised daily work ows, coordinate team activities, monitor task completion, and
respond to operational needs. Administered supplies and maintain clear communication
with customers to resolve service issues promptly.
Manager | Paint Flow LLC
Laguna Niguel, California, USA | 2023 - 2026
Coordinated projects, personnel, materials, customer updates, and quality-control
activities across concurrent assignments. Managed changing priorities, deadlines, and
service issues while maintaining clear communication with customers and eld teams.
Supported project and product management, marketing, business analysis, and
customer care.
Acting CSO Access Control Manager | AT&T Mexico
Mexico City, Mexico | 2022
Directed three cybersecurity engineering teams covering Network, IT, and Projects and
coordinated business-critical work across functions. Supported operational teams and
24/7 incident response, escalating urgent access issues and maintaining service
continuity.
CSO Logical Access Coordinator | AT&T Mexico
Mexico City, Mexico | 2021
Coordinated logical-access protection for more than 25,000 mobile-network devices
nationwide. Managed internal and external access-control engineers, monitored
operational requests, and maintained accurate control of time-sensitive access
activities.
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CSO Physical Access Coordinator | AT&T Mexico
Mexico City, Mexico | 2020 - 2021
Coordinated physical access for more than 10,000 network infrastructure locations,
including towers and operations sites. Organized site inspections, reviewed incidents,
and supported theft investigations and risk-control actions.
Command Center & Special Events Coordinator | COPRO / Ballistic Group
Mexico City, Mexico | 2019 - 2020
Coordinated security personnel, command-center communications, special-event
logistics, risk analysis, and support for high-pro le clients.
Events & Projects Coordinator | Divinissimo Models SC
Mexico City, Mexico | 2015 - 2018
Coordinated event logistics, sta assignments, project schedules, and on-site issue
resolution.

Education
Saddleback College, Mission Viejo, CA, USA | 2024 - currently
Master of Cybersecurity | La Salle University, Mexico City, Mexico | 2019 - 2021
Master of Applied Economics | V. N. Karazin Kharkiv National University, Ukraine | 2012
- 2014
Master of History | V. N. Karazin Kharkiv National University, Ukraine | 2011 - 2012

Certi cations
• Linkedin Learning - Certi cation in SCRUM, 2021.
• CEPE (UNAM) (Mexico City, México) - Certi cation in Spanish, advanced level,
2016-2018.
• MASPM (Mexico City, México) - Certi cation in Project Administration, 2017.
• American English Center (Kharkiv, Ukraine) - Certi cation in English, advanced level,
2011-2012.

Technical and Professional Skills
• Operations: Work ow supervision, resource coordination, project scheduling,
customer service, quality control, risk assessment, budget planning
• Analysis: Business and market analysis, data extraction and interpretation, process
improvement, analytical problem-solving
• Technology: Windows, macOS, Linux, cybersecurity governance, incident-response
concepts, access-control systems, threat analysis
• Leadership: Team supervision, performance monitoring, task prioritization,
negotiation, intercultural communication, con ict resolution

Languages
Ukrainian: Native | English: Advanced | Spanish: Advanced | Romanian: Basic
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