Daria

Daria Kroshka
Project Manager/Business Analyst
Contact
[відкрити контакти](див. вище в блоці «контактна інформація») (Mobile, WhatsApp)
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Linkedin: [відкрити контакти](див. вище в блоці «контактна інформація»)

Summary
I am a manager with a complex approach to challenges, I can define what needs to be done to
implement changes efficiently and effectively. I can start from scratch and build a team or a
department, organize knowledge as needed, manage people and train them, start complex strategic
project from one interview with investor and follow it to delivery. I have experience working with US
and EU clients for more than 10 years, as well as handling international decentralized teams.
Also I am a smart AI user for 2 years, using mainly Claude family in Cursor or Claude Code for
various tooling, analytical and knowledge capturing tasks.

Skills & Languages
Skills:
- People management skills: hiring, interview checklists, feedback schemes (360, interview),
performance reviews, exit interviews
- Stakeholder management: communication, reporting, risk assessments, crisis resolution
- Project management: setting timelines, estimates, reporting, tracking, delivery and support
- Notion, Confluence, Clickup, Jira, Google Docs, Miro, Lucid, Trello, custom-made
documentation systems, docs-as-a-code, git
- Cursor, Claude Code, AI tooling, AI prompting
- UML, BPMN, Gantt diagrams, data flow diagrams, mind maps, other visual process and info
capture techniques, practical BABOK tools user
- SDLC, Agile methodologies, various software development approaches
- Public speaking skills: delivering lectures and presentations to offline and online audiences
- Experience in being a mentor in PM and BA skills for IT schools, checking homework,
grading, discussing lectures with students

Languages:
- English: Upper Intermediate
- Ukrainian: Native
- Spanish: Currently passive but restorable

Experience
BA/Consultant/Project Manager
NDA, fintech and trading software development company
July 2022 - Present (4 years)

Main achievements:
- organized L2 client tech support department from scratch, from defining responsibilities and
integrating it in company structure to hiring and training people, and later supported its
growth to 24/6 service;
- streamlined development of BA department, training junior specialists and introducing
processes and practices;
- owned development of client-facing application from understanding the need to individual
implementation for each key account;
- improved knowledge management, supported smart implementation of AI tools, docs as a
code, knowledge capture and maintenance;
- managed dedicated AI department, defining where new tools can be beneficial and designing
them with engineers.

Head of Presale, Delivery Manager
Digicode
April 2019 - December 2022 (3 years 9 months)

Main achievements:
- set up a streamlined process of estimating and launching new projects in outsource,
maintaining pipeline of estimating ~10 new projects per month + R&D phases;
- owned development of internal people management and HR tools to support scaling from less
than 100 to 300+ employees and provide transparency in people management (development,
design, integrations);
- supporting multiple R&D projects as manager;
- systematically training junior project managers;
- setting up knowledge management tools, meetups and practices in company, which was
rapidly growing.

Project Manager, Delivery Manager
various contractors
July 2015 - April 2019 (3 years 9 months)

Main achievements:
- Hands-on experience with various development models and approaches in outsource
companies;
- Practical understanding of SDLC lifecycle as delivery manager;
- Working with key international clients as main project contact;
- Launching projects from scratch, supporting multiple releases, resource planning.

Education
Kyiv National Taras Shevchenko University
Master's degree, International law and translation · (2003 - 2009)