Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/20141419/

Досвід роботи

Technical Support & Automation Specialist

з 03.2023 по нині (3 роки 7 місяців)
Leeloo.ai, Дистанційно (IT)

Designed and built 100+ sales funnels for clients across niches, from brief to launch: landing pages, quiz and
calculator lead-gen tools, chatbot message sequences, CRM pipelines, follow-ups and reminders.
Set up marketing automation stacks (HubSpot, ActiveCampaign, Customer.io, Klaviyo, GoHighLevel) with lead
routing, tagging, segmentation and nurture sequences synced to CRM and Google Sheets.
Integrated 10+ CRMs (Pipedrive, HubSpot, Zoho, AmoCRM, KOMMO, KeyCRM, Kwiga, Notion, Airtable) via
webhooks and APIs; automated appointment booking, confirmations, reminders and no-show follow-ups (Google
Calendar, Calendly, Zoom).
Diagnosed conversion drops by tracing webhook and data flows, fixing funnel logic and reworking message
sequences.
Wrote 200+ platform guides and dozens of video tutorials on funnel building; trained customers and the support
team (90%+ CSAT).

Technical Support & Content Creator

з 01.2021 по 02.2023 (2 роки 2 місяці)
Seller Insiders, Дистанційно (Освіта, наука)

Built chatbots and content funnels for an Amazon FBA education brand; produced YouTube tutorials that fed the lead funnel.
Supported customers through onboarding and product adoption; automated FAQs with chatbots and early AI tools.

Lead Generation Specialist

з 07.2019 по 10.2021 (2 роки 4 місяці)
Owlab Inc., Дистанційно (IT)

Ran automated B2B outreach pipelines (sourcing, messaging sequences, qualification, CRM logging) for software
development services.
Handled first-line B2B communication in written English: outreach, discovery questions, qualification and handoff to the
sales and development teams.
Maintained lead pipelines and CRM records; combined automated outreach with manual qualification.

Освіта

Zaporizhzhia State University

Programming and Maintenance of Digital Devices, Запоріжжя
Вища, з 2015 по 2019 (4 роки)

Programming and Maintenance of Digital Devices

Додаткова освіта та сертифікати

Немає додаткової освіти та сертифікатів.

Знання і навички

• N8n
• API integrations
• REST API
• Webhooks
• OpenAI API
• Claude API
• Prompt Engineering
• Workflow Automation
• RAG
• JSON
• Openclaw
• OAuth
• JavaScript
• Make.com
• Zapier
• LLM
• Vector Databases
• Embeddings
• AI Agents
• No-Code
• Pipedrive
• Salesforce
• Airtable
• Monday
• Asana
• AmoCRM
• Zoho
• HTML
• CSS
• Docker
• Confluence
• Notion
• Stable Diffusion
• Kling
• Runway
• English
• Support
• Work with clients

Знання мов

• Англійська — середній
• Українська — вільно