Elizabeth

CONTACT YELYZAVETA
Zaporizhzhia, Ukraine
CHERTKOVA
EXECUTIVE SECRETARY / ADMINISTRATIVE COORDINATOR
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL PROFILE
KEY SKILLS
Organised and responsible Executive Secretary and Administrative Coordinator with
experience supporting senior management, handling international correspondence,
• Executive administrative coordinating business travel and ensuring efficient office operations. Fluent in English,
support
with additional experience teaching the language and adapting learning materials to
• Business travel coordination individual needs.

• Calendar and meeting WORK EXPERIENCE
management
• Business correspondence in Executive Secretary / Administrative Coordinator Sep 2023 - Jul 2026
English Ascet Shipping
• English language teaching • Provided administrative support to senior management and coordinated office
operations, schedules, meetings, priorities and day-to-day organisational matters.
• Lesson planning and • Managed verbal and written communication in English with international partners,
material development
clients, service providers and internal teams.
• Progress assessment and • Coordinated business travel, including flights, hotels and transfers; prepared
feedback itineraries, managed schedule changes and arranged supporting documents.
• Prepared correspondence, reports, meeting materials and business documentation;
• Prioritisation and supported logistics, shipment tracking and data entry.
multitasking
Order Fulfilment and Customer Support Manager Sep 2019 - Mar 2022

LANGUAGES QWERTY Software
• Processed academic assignments, performed quality checks and delivered completed
work to clients while providing end-to-end support to clients and writers.
• Coordinated external contractors and verified that completed work met international
Ukrainian standards.
Native • Communicated with English-speaking clients, clarified order requirements and
deadlines, and coordinated necessary revisions.
Russian • Maintained order statuses, monitored deadlines and promptly resolved organisational
Fluent issues between clients and contractors.

English Teacher Apr 2017 - Sep 2017
English
Private Lessons
C1
• Planned and delivered individual lessons tailored to each student's level, goals and
Spanish learning pace.
A1 • Developed grammar, vocabulary, speaking, listening and reading skills through
personalised materials and practical exercises.
• Monitored progress, provided constructive feedback and adjusted lesson plans to
students' needs.
EDUCATION

Master's Degree, Foreign Languages | 2020 - 2021
Zaporizhzhia National University

Bachelor's Degree, Foreign Languages | 2016 - 2020
Zaporizhzhia National University

School of Arts | 2008 - 2014
Municipal School of Arts No. 8, Donetsk