Сергій

Personal data
First and last name Serhii Ostrovskyi
Nationlity, Gender Ukrainian, male
Country and city of resi- Ukraine, Kyiv
dence
Date of birth 29th of May 1991
Status/ Сhildren Single/No
Contacts Tel.: mob. :[відкрити контакти](див. вище в блоці «контактна інформація») Email:
[відкрити контакти](див. вище в блоці «контактна інформація»), Telegram: Master7Serhii
Languages English - C2 (fluent), German - B2 (upper inter-
mediate), Italian - B1 (middle level), Russian - C2
(fluent), Ukrainian - C2 (native)
Technical skills Basic level of SQL, HTML, CSS, C, C#, JS, QA
automation

Middle level of SWIFT, web&mobile develop-
ment, Jira, Trello, CRM systems, SEO, Asana,
Figma, Amadeus, Manual QA, Gitlab, Bitrix,
Postman, Android Studio, Agile and Scrum
methodologies, ClickUP

Full stack .net Epam University student
Took part in Blockchain Hackaton 2021
Courses Amadeus, Web Academy iOS Development,
Epam University full stack .net,
Epam Software Development Methodologies
Education history
2014 Kyiv National University of Culture and Arts
Faculty of International Relations
International Relations Masters Degree
Professional Experience
04.2023 - till now

Project Manager IT Web Studio
Manage Agile Scrum work flow, manage work of
designer and developers. Checking if tasks were
completed and if there no mistakes. Check tasks in
Jira and Git. Communicate with team, clients and
sale managers, plan sprints with team, create new
tasks. Manage web and mobile (iOS, Android)
projects. Create projects Road maps, estimation
lists and technical documents. Make presales to
foreign customers.
05.2022 - 03.2023
Project Manager LAB325
Managed Agile Scrum work flow, managed work
of designer and developers. Checking if tasks
were completed and if there no mistakes. Checked
tasks in Jira and Git. Created bug reports and test
cases, worked with Postman. Communicated with
team, planed sprints with them, created new tasks.
Managed web and mobile Blockchain projects.
Checked smart contracts.Created estimation lists
and technical documents. Created applications for
android smart TV and iOS.
06.2021 - 02.2022
Project Manager TechBand

Managed Agile Scrum work flow, managed work
of designer and developers. Checking if tasks
were completed and if there no mistakes. Checked
tasks in Jira. Created bug reports and test cases,
worked with Postman. Communicated with team,
planed sprints with them, created new tasks. Man-
aged web and mobile Blockchain projects.
Checked smart contracts.
02.2020 - 06.2021
Project Manager, Product IT Department of Opti Global
manager

Resolving technical issues with web page, testing
new applications and services which work at the
moment and will be provided, writing bug reports
and send it to relevant departments. Work with
Jira and checking done work in alternative com-
pany bug tracking tool, writing user stories and
create new projects for web page and mobile ap-
plications, setting tasks for developers and other
members of IT and Marketing Teams.
04.2018 - 02.2020
Project Manager Online travel agency «Cancelon»

Resolving technical issues with web page, contact
IT departments and providers to resolve issues,
check web page information, check logs and
codes, work with Asana, Jira to check and make
bug reports about customer actions and bugs on
web page, send reports to other departments, close
work with PM&QA teams
2017- 2018
QA Tester HorsePlace
Resolving technical issues with web page and
game in it, contact IT departments and providers
to resolve issues, check web page information and
game, check logs and codes, work with Jira to
make bug reports, send reports to other depart-
ments, close work with PM&QA teams to make web
project better

2016
Technical Advicer Samsung electronics
Resolving customer cases, consulting according
their electronics, give important information about
Samsung Service centres, guarantee help and
ways to resolve customer problems, recommended
computerized bookkeeping and supervised all data
entry
2015
English and German Cus- Norwegian Air Shuttle(English and German book-
tomers Service Representa- ing department)
tive

Work with Amadeus and CSP, resolving customers
problems, consulting according their flights, work
with travel agents, recommended computerized
bookkeeping and supervised all data entry
Go in for sport
Assertive, result oriented, flexible, enthusiastic and a team player
Strong self – motivativation – able to set yourself touch goals
The ability to make important and quick decisions
The ability to deal with difficult customers
The ability to make unpopular decisions
Good communication and presentation skills
Eager to work for a professional and international organization with a focus to-
wards Trading coupled with a drive for success and continuous improvement
Willingness to travel and relocate
Good communication skills
Customer service oriented
Analytical skills
Energy, diligence, creativity and innovation, initiative, time-management.
Experience in work with native English and German speakers, resolving their
problems
Worked more than 2 years with Forex and Fund marked.
Learned iCabbi taxi platform to integrate it in Ukraine for Opti taxi
References References are available on request