Наталя

NATALIA KIM
SALES OPERATIONS ASSISTANT |
SALES ANALYTICS | PRICING |
SALES PLANNING

PROFESSIONAL SUMMARY
Sales Support and Commercial Coordination professional with experience in BASF, Shell
Contact Retail Ukraine and BIC Ukraine. Skilled in sales reporting, pricing support, forecasting, KPI
tracking, document workflow, team coordination and cross-functional communication.
Experienced in supporting day-to-day commercial operations and preparing clear
management reporting.
Phone
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EXPERIENCE
Email
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May 2021 – May 2026
Address BASF T.O.V.
Kyiv, Ukraine Commercial Excellence Specialist Sep 2023 – May 2026
Supported commercial policy development for Crop Protection and Seeds.
Maintained a unified sales performance database across distributors, customers and

Education external providers.
Prepared sales reporting and analysis for management, target planning and
performance evaluation.
2011 Supported Sales Incentive Plan processes, loyalty programs and other commercial
initiatives.
Faculty of Management and
Economics | Specialty: Financial Tools Specialist | May 2022 – Sep 2023
Organization Management Calculated distributor discounts and incentive bonuses.
Monitored commercial processes for compliance with internal policies.
Zaporizhzhia National Technical Prepared and maintained daily sales reports.
University
Assistant to Technical Department | May 2021 – May 2022
• Coordinated purchasing and procurement activities for the Technical Department.

KEY SKILLS • Managed departmental documentation and document workflow.
• Organized internal meetings, team events, and team-building activities.

Sales Analytics January 2018 – April 2021
LLC “Alliance Holding” — Shell Retail Ukraine
Commercial Excellence
Sales Forecasting Fuel Pricing Analyst
• Prepared pricing, operational and business performance reports for top management
Pricing Analysis and finance.
Sell-in / Sell-out Analysis • Managed pricing system and daily reporting to support pricing strategy implementation.
• Analyzed fuel profitability by station and fuel type.
Distributor & Key Account • Developed control reports to identify pricing deviations and problem areas.
Reporting • Coordinated pricing promotions and evaluated their results.
Promo Effectiveness Analysis • Prepared and delivered Microsoft Excel training for employees.

Advanced Microsoft Excel
October 2012 – December 2017
SC “BIC Ukraine”

Language Head of Sales Analyst Department | Apr 2015 – Dec 2017
• Managed a 3-person Sales Analyst team and reported directly to the General Manager.
• Consolidated sales forecasts, sell-in / sell-out analytics, targets and bonus calculations.
Ukrainian — Fluent • Controlled key account and distributor bonuses, back margin accruals, pricing and
customer P&L updates.
English — Upper-Intermediate Sales operations assistant | Oct 2012 – Mar 2015
• Managed Sales Department documentation and document workflow
• Consolidated and verified distributor and key account sell-out and stock reporting.
• Prepared sales performance reports and analyzed promotional results.
• Supported bonus calculations and competitor price tracking.