Вікторія

VIKTORIIA DIACHENKO
AI SOLUTIONS SPECIALIST
Dnipro, Ukraine | LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація»)

SUMMARY
AI Solutions Specialist with hands-on experience in prompt engineering, LLM integration, and business process automation.
Experienced in analyzing business workflows, identifying AI use cases, selecting suitable tools, and implementing solutions
using ChatGPT, Claude, Gemini, Make.com, n8n, and APIs.
Built and deployed a production AI document-processing platform, multi-model LLM workflows, and an FP&A analytics
solution. Combines practical AI implementation experience with a strong business background, enabling effective
communication with stakeholders and translating business needs into working AI solutions.

RELEVANT EXPERIENCE

AI Solutions Specialist — Vicentra Soft 2024 — Present
● Independently own and deliver AI-related projects for clients end-to-end: stakeholder interviews, business-process
mapping, opportunity identification, solution design, and implementation roadmaps.
● Built and maintain a production AI platform for automated document processing, using AI-based document
recognition.
● Built a multi-model AI architecture — practical experience with prompt engineering, structured output, and multi-
model AI integration.
● Built automation workflows (Make.com, n8n) for a client team (~10 staff), covering document intake and reporting;
integrated LLM API with MCP connectors for connected-tool automation.
● Built a management-reporting and FP&A analytics solution for a client, covering variance, margin, cash-flow, and risk
analysis.
● Conducted 15 in-depth interviews with logistics-company directors for original research on AI adoption discipline in
Ukrainian logistics.

Project Manager (volunteer) — Course Garden Project 05/2024 — 12/2024
● Led the full development cycle of an AI-powered educational platform; built and coordinated a cross-functional team
of 10 — defining tasks, distributing workload, and reviewing deliverables.
● Introduced Agile practices (stand-ups, sprint planning, retrospectives); reduced platform maintenance costs by 30%.

Partner / Sales Manager / Account Manager — ProgGenius 06/2024 — 07/2025
● Managed full sales and project-support cycle from first contact to deal closure, coordinating directly with technical
teams.

B2B Sales & Business Development — Archysoft · Brutal Promotion · Hardpoint Consulting 2018 — 2023
● 15+ years of B2B sales, account growth, and stakeholder communication across Ukraine, CIS, EU, and Israel markets.

Sales Manager — FOP Diachenko 2017 — 2018
● Client acquisition, account management, and product sales — both retail and wholesale.

Customer Relationship Manager — PE "New Niva" 2015 — 2017
● B2B trading of agricultural commodities, domestically and internationally.

Earlier: Banking Sector — PAT "Aktabank" · PAT "Raiffeisen Bank Aval" 2010 — 2015
● Head Specialist of Sales Retail Business and Leading Economist — deposits, lending, card products, CRM
administration.

SKILLS
AI / LLM: Prompt engineering, structured output, multi-model AI integration
Automation & Integration: Make.com, n8n, API integration
Development: React, TypeScript, Node.js/Express
Consulting & PM: Process discovery, implementation roadmaps, team coordination
Sales & CRM: HubSpot, Microsoft Dynamics, Odoo, Pipedrive