Анастасія

Anastasiia Kravchenko
EXECUTIVE ASSISTANT | PERSONAL ASSISTANT | OFFICE COORDINATOR
[відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | Antalya, Turkey | Telegram: @mutluanastasiia

PROFESSIONAL PROFILE
Multilingual administrative professional with experience in executive assistance, office administration, procurement, invoicing, logistics
coordination, hospitality, recruitment, and client relations. Experienced in coordinating schedules, documentation, suppliers, deliveries, and
day-to-day operational tasks in fast-paced and international environments. Fluent in Ukrainian and Russian, with professional working
proficiency in English and Turkish.

CORE COMPETENCIES
• Executive & Personal Assistance • Office Administration
• Calendar & Appointment Coordination • Invoice & Document Management
• Procurement & Vendor Coordination • International Shipping & Logistics
• Client & Patient Relations • Multilingual Communication
• Translation & Interpretation • Travel & Transfer Coordination
• Microsoft Office & Excel • Administrative Operations

PROFESSIONAL EXPERIENCE
Just Smile Dental Clinic
Receptionist, Office Administrator & Translator
March 2024 – July 2026 | Antalya, Turkey
• Coordinated patient appointments and doctor schedules while supporting smooth day-to-day front-desk operations.
• Maintained medical documentation, administrative records, and patient-related paperwork.
• Provided verbal interpretation between doctors and English-, Russian-, and Ukrainian-speaking patients.
• Provided real-time translation during consultations and procedures, ensuring clear communication between patients and medical staff.
• Handled client inquiries professionally and supported a high-quality patient experience.

Ethan Investment & Properties
Executive Assistant
September 2023 – September 2024 | Antalya, Turkey
• Provided executive administrative support and coordinated day-to-day operational tasks.
• Prepared, organized, and tracked invoices and related financial documentation.
• Managed procurement of goods and supplies from international and local vendors.
• Coordinated deliveries and shipments, communicating with suppliers and logistics providers to support timely fulfillment.
• Maintained communication with vendors, monitored orders, and followed up on purchasing and delivery processes.

Maxx Royal Kemer Resort
Maxx Assistant / Personal Assistant
May 2022 – September 2022
• Coordinated guest services and personalized requests before and during stays.
• Managed reservations, organized airport transfers, and supported a seamless guest experience.
• Handled multiple personalized guest inquiries and resolved issues efficiently.

AOGjobs
Recruiter
February 2021 – November 2021
• Collected hiring requests and sourced candidates for IT projects.
• Conducted English and technical interviews and tracked candidate progress.
• Reported monthly work hours and submitted documentation to the finance department.

Motiv Call Center
Call Center Operator
September 2020 – October 2020
• Conducted outbound calls and introduced clients to company services.
• Maintained customer data and call records in Excel.

Gloria Serenity Resort
Hostess
April 2019 – December 2019
• Managed reservations, seating arrangements, guest preferences, and special event support.
• Communicated menu and wine-list information and coordinated with other departments.

Rixos Premium Belek
Hostess
May 2018 – November 2018
• Managed seating arrangements and guest preferences.
• Assisted with holiday and celebration preparations.

Rixos Sungate
Waitress, Bartender
May 2017 – September 2017
• Took drink and snack orders, prepared hot beverages, and communicated with guests.

EDUCATION
CHERKASY STATE TECHNOLOGICAL UNIVERSITY
Bachelor’s Degree in Tourism | 2016 – 2020

LANGUAGES
Ukrainian — Native Russian — C2 English — B2 Turkish — B2