Bohdan

Bohdan Aleksieienko
[відкрити контакти](див. вище в блоці «контактна інформація») Ukraine [відкрити контакти](див. вище в блоці «контактна інформація»)

SUMMARY
Project and Operations Manager with 9+ years of experience in service-based IT companies, outsourcing, web
development projects, and remote team management. Experienced in project delivery, client communication,
team coordination, hiring, reporting, invoicing, payroll, and operational process improvement. Experienced
in collaborating with CEOs, managing multiple business areas, handling complex operational challenges, and
maintaining control over delivery, priorities, and financial processes.

PROFESSIONAL EXPERIENCE
Chief Operating Officer 02/2025 – 11/2025
Incode Group Remote
Joined a loss-making unit and helped bring it to break-even.
•

Scaled the unit from 6-7 people to around 14-15 team members.
•

Managed day-to-day operations, coordinating delivery, internal teams, client
•

communication, and reporting.
Built and coordinated the company’s outsourcing direction, including remote tech
•

teams and internal operational workflows.
Worked closely with the CEO on business priorities, team structure, internal
•

processes, hiring, and reporting.
Led recruitment, interviews, and onboarding for technical and operational roles.
•

Oversaw budgeting, invoicing, payroll, contractor payments, and other operational
•

finance processes.
Business Development Manager 03/2024 – 08/2024
Kozak Agency Remote
Managed B2B and B2C pre-sales, lead generation, and sales operations for
•

European and US markets.
Sourced potential clients through Upwork bidding, handled inquiries, and
•

clarified initial project requirements.
Supported upselling, invoicing, and communication between clients, sales, and
•

delivery teams.
Co-Founder & CEO 10/2019 – 08/2023
quality.code Zaporizhzhia
Co-founded the company with a business partner and served as CEO, overseeing
•

contracts, client relationships, and key operational decisions.
Helped grow the team from 2 to 20+ people, including 2 PMs, 2 sales managers, 11
•

developers, 2 team leads, HR, and accounting support.
Oversaw financial operations, including internal P&L tracking, payroll
•

calculations, operating expenses, incoming payments, invoices, payment systems,
and office-related purchases.
Maintained profitable operations during 2020–2022, with an estimated profit
•

margin of 30-40%.
Managed daily operations across sales, project management, development,
•

recruiting, finance, and client delivery.
Handled negotiations with clients, signed contracts and agreements, clarified
•

project requirements, and passed projects to PMs and development teams for
execution.
Worked with both project-based delivery and outstaffing models, including selling
•

dedicated developers and teams to external client teams.
Managed project delivery from planning to completion, including scope, priorities,
•

deadlines, risks, client communication, and team coordination.
Improved internal communication between departments by defining
•

responsibilities, escalation paths, and task ownership.
Introduced workflow and compensation rules to improve team focus, resource
•

planning, and motivation after project completion.

Head of PM Department 01/2017 – 10/2019
Rezet Zaporizhzhia
Led web development projects across E-Commerce, Real Estate, Fintech,
•

Cryptocurrency, and other domains.
Worked with the CEO and 2 technical leads to reach profitability within 2 months
•

and scale the team to approximately 35–40 people within one year.
Managed project delivery, scope, timelines, risks, client communication, and
•

coordination between PMs and developers.
Helped close a $60K contract for a 3D residential development project, delivered in
•

approximately 4 months.
Secured a contract for a dedicated team of 6 developers and coordinated their
•

work on the Populous (formerly BitPopulous) fintech project.
Handled client escalations and commercial disputes, including the recovery of a
•

$16K outstanding payment.
Supported client acquisition through Upwork and referrals from satisfied clients.
•

IT Project/Sales Manager 05/2016 – 01/2017
PixelTeh Zaporizhzhia
Sourced potential clients and project opportunities through Upwork, managing
•

sales communication and inquiries.
Clarified project requirements, prepared estimates, and coordinated
•

communication between clients and developers.
Supported project delivery, task follow-ups, and preparation of technical
•

documentation.

EDUCATION
Legal Studies 2007 – 2013
Dnipro State University of Internal Affairs Dnipro
Master’s Degree
International Relations and Affairs 2006 – 2011
Zaporizhzhia National Technical University Zaporizhzhia
Master’s Degree

SKILLS
Project & Delivery: Operations & Finance:
Project Management, Delivery Management, Scope Operations Management, Process Improvement,
Management, Timeline Management, Risk P&L Tracking, Budgeting, Payroll Management,
Management, SDLC, Agile, Scrum, Kanban Invoicing, Financial Reporting

Client & Business: Team & Hiring:
Client Communication, Stakeholder Management, Team Leadership, Remote Team Management,
Account Management, Upwork Sales, Lead Cross-Team Coordination, Recruiting, Interviews,
Generation, Upselling, Negotiation, Conflict Onboarding, Talent Acquisition
Resolution

Tools:
Jira, Trello, Asana, Notion, Piedwork, Google
Workspace (Sheets, Docs, Drive, Calendar),
ChatGPT

CERTIFICATES
EF SET English Certificate
C1-C2 (EF SET Certified)

LANGUAGES
English Ukrainian
C1-C2 (EF SET Certified) Native

INTERESTS
Charity: helping stray animals and supporting animal welfare