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YAROSL AVNA KOVALCHUK

WORK EXPERIENCE
Business Analyst/ Product Owner :
NDA iGaming ( (March 2025 - September 2026)
Helped improve product metrics and tested hypotheses, monitored product bugs,
forwarded and formalized business requests
Maintained and regularly updated product documentation: BRD/FRD/Product
Knowledge Base, Business Analysts' Department Knowledge Base, also regularly
maintained and updated the product backlog and created a roadmap, and also
updated the product strategy
I took an active part in developing existing features and implementing new ones:
collecting requirements, documenting them, negotiating with development and cross-
departments, budget approval from C-level, testing features and their subsequent
improvements.
Developed workshops for other company business analysts in collaboration with the
product department.

Telegram: @slaviankaaaaaaa Key achievements:
Email: [відкрити контакти](див. вище в блоці «контактна інформація») Built a cross-functional event planning process and calendar across Betting, Retention,
Linkedin: Marketing, and Casino, while improving bonus budget control and activity consistency.
[відкрити контакти](див. вище в блоці «контактна інформація») Result: +15% Retention Rate and +5% Betting Activity QoQ, with an estimated
kovalchuk-bb986b263 +$500K incremental revenue in the first month after implementation.
EDUCATION: Bachelor of Laws (2020- Initiated VIP crypto wallet activity tracking: developed the concept and requirements
2024) . Faculty of Finance and Law of and aligned VIP, Product, and Development teams.
NLU Result: improved VIP retention, reactivated 5 High Rollers, and increased deposit
VOLUNTEER ACTIVITIES: Speaker activity, generating an estimated +$2M incremental revenue in the first month after
Debate Federation of Ukraine implementation.
Launched a monthly VIP status sales campaign: identified the optimal timing and
SKILLS pricing, led implementation, and analyzed results.
Strategic Planning
Problem Solving
Result: +20% Pre-VIP → VIP conversion, +15% VIP Retention Rate, and increased
deposit activity and average deposit size. Estimated +$300K incremental revenue
Familiar with BDR, FDR, DD, Agile, Jira, per campaign/month; scaled into a recurring quarterly initiative.
API, REST. Contributed to the development of key product features, including the VIP Program:
Experience in building business
defined requirements and aligned VIP tiers, benefits, and bonus economics with VIP,
process models/operational process.
Product, Business, Bonus, Design, and Development teams.
English - B2

Business Analyst/Product Manager
Huggy Software (April 2023 - March 2025)
Conducted over 100 pre-sales, 60% of which resulted in a demo and contract signing.
Actively communicated with stakeholders, described requirements, and managed a
cross-team with the development/design and technical teams.
Changed the pre-sales process, making it 20% more efficient by simplifying the cross-
team and increasing the speed of the offer.
Created a company-wide knowledge base and introduced standardized technical
documentation for the product department (business analysts, project managers, and
product managers).
Established collaboration between the product and technical teams at the company-
wide process level.
Working with Al, implementing Al, LLM models

Business Analyst/Product Manager:
Gart Technology (March 2021 - December 2023)
Described requirements for the first LLM architect on the market, focusing on building
LLM from scratch based on technical specifications and incorporating prompts into
technical documentation.
Conducted more than 20 one-on-one interviews to optimize team workflow.Improved
company processes, which reduced staff turnover by 15%.
Conducted more than 200 hours of market analysis for researching and developing a
product concept in the LLM solutions field. Processed changes to our company's
offering and defended the new concept to C-level managers. Increased company sales
by 12%.
Played a key role in developing the concept for the company's new website and
creating a strategy to present our product on the website.