Іванна

IVANNA BOICHUK
QA Engineer | Lead Generation Manager | SDR
[відкрити контакти](див. вище в блоці «контактна інформація»)
☎ [відкрити контакти](див. вище в блоці «контактна інформація»)
□ Ivano-Frankivsk, Ukraine
LinkedIn · Telegram

PROFESSIONAL SUMMARY
QA Engineer with a background in IT support, data research, and lead generation. Experienced in working with
digital tools, structured data, CRM systems, information verification, and process improvement. Brings a
detail-oriented and analytical approach to software quality, with prior experience supporting users, monitoring IT
systems, maintaining documentation, and improving workflows. Comfortable working independently and
collaborating with cross-functional teams.

CORE SKILLS
• QA: Manual Testing · Functional Testing · Regression Testing · Smoke Testing · Exploratory Testing · Bug Reporting
• Web & IT: Web applications · User support · Incident resolution · IT systems monitoring · Technical documentation
• Data & Tools: Data research · Data verification · CRM systems · Process improvement · Online research · Reporting
• Professional: Attention to detail · Analytical thinking · Problem solving · Team collaboration · Process organization

WORK EXPERIENCE
QA Engineer 01/2026 – Present
FORBUS-TECH
• QA Engineer role focused on software quality and verification.
• Work within the product development process to identify issues and support reliable product delivery.

Lead Generation Manager / SDR 10/2023 – 02/2026
WinWin Media Agency
• Develop and implement lead generation strategies and conduct target-market research.
• Manage marketing campaigns, CRM workflows, and lead pipelines.
• Track campaign performance and optimize activities based on results.
• Collaborate with sales and marketing teams to support lead conversion.
• Train and mentor team members on lead-generation practices.

Data Researcher & Lead Generator 03/2023 – 02/2026
FREELANCE
• Perform information research and data parsing according to project requirements.
• Collect, structure, and verify information from online sources.

IT Support Manager 01/2023 – 02/2025
FORBUS-TECH
• Led the IT support team, including hiring, training, and staff development.
• Provided technical support to users and resolved incidents.
• Monitored IT systems to ensure stable operation.
• Planned and implemented IT projects and integrated new technologies.
• Maintained technical documentation and supported compliance with security standards.
• Analyzed team performance and suggested process improvements.

Data Researcher 06/2022 – 12/2022
HELPWARE
• Collected potential-client information from open sources and initiated first contact through LinkedIn.
• Prepared weekly and monthly reports and maintained client/prospect databases.
• Collaborated with sales to define criteria for target-client data collection.
• Tracked and improved weekly and monthly KPIs.

Ivanna Boichuk · 1

Data Researcher 12/2020 – 12/2022
CIENCE
• Researched contact information for sales leads using online tools and databases.
• Enriched, compiled, verified, and prioritized lead data.
• Reviewed data for errors and corrected inconsistencies.
• Reported daily results to Team Lead and Team Manager.
• Tracked and improved weekly and monthly KPIs.
•

EDUCATION
Vasyl Stefanyk Precarpathian National University — Master's degree
Faculty of Foreign Languages · Department of English Philology · 2015–2020

LANGUAGES
Ukrainian: 5/5 English: 3/5

SELECTED PROJECTS
• Project 1
• Project 2
• Project 3
• Project 4
• Project 5

ADDITIONAL
Interests: Board games · Active recreation · Reading · Pets

Ivanna Boichuk · 2