Христина

KHRYSTYNA STUPYNETS
Profile
Multilingual professional with a background in communication, education, customer
support, and cross-cultural collaboration. Experienced in working with diverse groups of
people, resolving client issues, providing training and adapting communication to different
audiences. Interested in developing expertise in Human Resources Management,
particularly in employee development, organizational communication, and people
management.

Work Experience
October 2021-
FREELANCE INTERPRETER
December2021
Provided interpretation support for doctors and patients in a medical setting.
[відкрити контакти](див. вище в блоці «контактна інформація») Open doors Facilitated communication between international medical professionals and patients.
Interpreted for children and members of an American team during a charity event.
Developed strong cross-cultural communication, adaptability, and interpersonal skills while working
[відкрити контакти](див. вище в блоці «контактна інформація»)
with people from different backgrounds.

English tuttor
February2023 -
Expertise August 2023
Provided English language lessons to students with different levels and learning needs.
Developed and adapted learning materials according to individual students' goals and abilities.
Lingua School Supported students' language development through clear explanations, regular feedback, and
Cross-Cultural Communication individualized guidance.
Developed strong communication, interpersonal, mentoring, and organizational skills.
Interpersonal
Communication FREELANCE TRANSLATOR
April 2024 -
Teamwork & Collaboration May 2024
Collaborated with a team of translators on a large-scale translation project.
Delivered accurate and consistent translations while working within strict deadlines.
Diia.Business Followed established quality standards and project requirements.
Conflict Resolution Developed strong teamwork, attention-to-detail, and time-management skills.

Problem Solving
Customer support manager
Client & Stakeholder May 2024- Assisted clients with purchases and product-related issues via phone, email, and live chat.
Relations August 2025 Communicated with customers from diverse backgrounds and adapted communication to

United tires different needs and situations.
Adaptability Resolved customer concerns and challenging situations in a professional and solution-oriented
manner.
Organization & Time Developed strong interpersonal, communication, and client relationship management skills.
Management
Billing Support agent
September
Interpreting & Translation Assisted clients with billing-related questions and disputes through written communication.
2025- now
Resolved customer issues while following established procedures and compliance
Uniwell requirements.
Language Developed strong problem-solving, communication, and conflict-resolution skills.

English Education
2020-2024 TERNOPIL NATIONAL PEDAGOGICAL UNIVERSITY OF
Ukrainian
Bachelor's degree VOLODYMYR HNATIUK
German in Ukrainian-
Recognized as an exemplary student
English translation Participated in practical interpreting programs and professional translation projects
Developed strong communication, teamwork, problem-solving, and cross-cultural communication
skills

September- University of Tartu (Estonia)
February
Studied in an international academic environment as part of the Erasmus+ exchange programme
2023
Participated in cultural and intercultural activities
Erasmus Strengthened intercultural communication, adaptability, and teamwork skills

exchange student

September TERNOPIL NATIONAL PEDAGOGICAL UNIVERSITY OF
2024- December
VOLODYMYR HNATIUK
2025
Master’s thesis: Strategies of Adaptation and Preservation of Humor in Translation (Terry Pratchett’s
Mater's degree in
“The Light Fantastic”)
Ukrainian- English Developed advanced skills in intercultural communication, analytical thinking, research, and
professional communication
translation