Наталія

Nataliia Polishchuk
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)
PROFESSIONAL SUMMARY
Versatile business professional with 10+ years of experience across sales, procurement, logistics,
accounting, banking, and customer service. Experienced in managing client and supplier
relationships, processing orders, coordinating deliveries, maintaining CRM and financial
documentation, and supporting end-to-end business operations. Strong communication and
organizational skills, with experience working on an English-speaking outsourcing project.
Adaptable, detail-oriented, and quick to learn new processes and systems.

PROFESSIONAL EXPERIENCE

Sales Agent
Fabric Form Company | 03/2026 – 08/2026

Managed customer interactions within an English-speaking outsourcing project.
Maintained and updated customer information in the CRM system.
Managed the customer journey from initial contact through follow-up and final resolution.
Worked toward sales targets and supported customer retention.
Provided timely and professional customer support throughout the client relationship.

Supply Manager
PlasmaTec LLC, Vinnytsia | 09/2025 – 02/2026

Managed procurement of raw materials and maintained optimal inventory levels to support
uninterrupted operations.
Conducted market research and supplier analysis to support purchasing decisions.
Managed supplier relationships, negotiated orders, and coordinated procurement activities.
Monitored delivery schedules and followed up with suppliers to ensure timely receipt of materials.
Coordinated purchasing activities with internal business needs and stock availability.

Sales Manager
PlasmaTec LLC, Vinnytsia | 05/2023 – 09/2025

Processed customer orders and maintained an up-to-date client database.
Prepared invoices and monitored shipments and payment status.
Coordinated order fulfillment with internal teams and external partners.
Maintained long-term relationships with business customers and partners.
Supported clients throughout the order and delivery process.

Accountant
PlasmaTec LLC, Vinnytsia | 05/2018 – 05/2023

Maintained documentation for incoming and outgoing inventory.
Provided accounting support for import operations.
Registered tax invoices and prepared tax reporting documentation.
Ensured accuracy and completeness of financial and operational records.

Secretary
PlasmaTec LLC, Vinnytsia | 02/2018 – 05/2018

Managed daily office administration and business correspondence.
Coordinated office supplies and administrative requests.
Provided administrative support to management and employees.

Logistics Specialist
Private Entrepreneur S. Hrytsyshyn, Vinnytsia | 11/2016 – 11/2017

Coordinated transportation activities with drivers, dispatchers, shippers, and consignees.
Processed transportation orders and planned logistics routes.
Monitored deliveries and resolved operational issues when required.
Tracked contractor settlements and related documentation.

Deputy Branch Manager
JSC CB PRIVATBANK, Vinnytsia | 11/2013 – 11/2016

Supervised corporate and retail customer operations.
Monitored cash transactions and payroll-related agreements.
Consulted customers on banking products and account operations.
Supported daily branch operations and customer service processes.

Customer Service Specialist
JSC CB PRIVATBANK, Vinnytsia | 08/2013 – 11/2013

Acquired new customers for credit card and deposit products.
Provided customer support and consultations on banking services.
Assisted customers with account-related operations and documentation.

EDUCATION

Bachelor's & Master's Degrees in Finance and Credit
Vinnytsia Institute of Trade and Economics of KNUTE
[Please confirm study dates]

SKILLS

Sales & Customer Relationship Management
Procurement & Supplier Management
Logistics & Order Coordination
Inventory Management
Administrative & Financial Operations
CRM Systems
Microsoft Office
DELLA
LARDI TRANS
Customer Support
Communication & Negotiation
Organization & Multitasking
Fast Learning & Adaptability

LANGUAGES
Ukrainian: Native
English: B2 – Upper-Intermediate

INTERESTS: Baking, cooking, group fitness training