Statsenin

Yehor Statsenin
Humanitarian Field & Data Professional
Dnipro, Ukraine
[відкрити контакти](див. вище в блоці «контактна інформація»)
[відкрити контакти](див. вище в блоці «контактна інформація»)

Profile
Humanitarian professional with hands-on experience in field data collection, community engagement, and project coordination in conflict-affected contexts in Ukraine, combined with several years of professional experience in client-facing roles. Currently contributing to ACTED’s programming in Dnipro as Project Assistant, with a background in structured surveying (130+ beneficiaries assessed), data management, and direct community support through World Central Kitchen. Proven ability to work across both field and office environments, maintaining accuracy, accountability, and a strong commitment to humanitarian principles.
Work Experience

ACTED – Project Assistant
March 2026 – Current
• Supporting day-to-day coordination and communication with partner organizations and local stakeholders
• Assisting in organizing community events, stakeholder meetings, and project activities
• Organizing and managing data tracking tools, ensuring accurate record-keeping of project documentation and reports
• Acting as a primary focal point for routine correspondence and follow-ups with field teams and partners
• Collecting feedback from target audiences and handling community complaints or inquiries in a professional manner
• Preparing regular progress reports and meeting minutes for the line manager
ACTED – Enumerator
November 2025 – March 2026
• Conducting field assessments, structured interviews, and surveys among target populations to identify critical community needs
• Managing, cleaning, and inputting collected field data into internal systems with high accuracy
• Ensuring data quality and timely delivery of assessment results in coordination with the team
• Adhering strictly to internal standards, data protection protocols, and humanitarian accountability frameworks
• Identifying operational risks or bottlenecks during field data collection and escalating them promptly to line managers
Vodafone – Call Centre Operator
September 2022 – May 2025
• Handling high volumes of inbound and outbound calls, identifying needs, researching issues, and delivering accurate solutions under time pressure
• Engaging in active listening with clients, de-escalating difficult conversations, and handling complaints with professionalism
• Preparing reports and escalating unresolved cases to the appropriate support level, ensuring timely resolution
• Building trust-based relationships with clients and team members, contributing to a reliable and collaborative work environment
World Central Kitchen – Volunteer
March 2022 – September 2022
• Providing support to different community groups and IDPs in Lviv
• Delivering and distributing hot meal kits among IDPs
• Organizing and managing distribution points
• Communication with targeted audience and dealing with complaints
• Assembling hot meal kits for further distribution
Education
National Technical University – Kharkiv Polytechnic Institute, Kharkiv – Bachelor’s degree in Electrical Power Engineering
September 2021 – June 2024
National Technical University – Kharkiv Polytechnic Institute, Kharkiv – Master’s degree in Electric Drive, Mechatronics and Robotics
September 2024 – December 2025

Hard Skills
• Microsoft Office (Excel, PowerPoint, Outlook, Word, SharePoint, Teams)
• Data reporting
• KoboToolbox
• Field Data Collection and Surveying
• Data Cleaning and Quality Control
• Project Documentation and Reporting
• Stakeholder and Partner Coordination
Soft Skills
• Communication
• Adaptability
• Problem-solving
• Teamwork
• Creativity
• Attention to details
• Humanitarian Compliance and Data Protection
• Risk Identification and Escalation
• Community Engagement and Feedback Handling
Languages
Ukrainian – native
Russian – fluent
English – intermediate