Yelyzaveta

Yelyzaveta Professional Experience

Kovalska Manager, E.V.Editor
04/2025 – 08/2026
Managed CRM records, customer documentation, and
coordinated projects to streamline customer interactions.
Maintained business correspondence, ensuring accurate and
timely handling of customer requests to enhance satisfaction.
Delivered professional customer support via phone, email, and
social media. Worked independently in a fast-paced
environment while meeting strict quality standards. Received
formal recommendation for professionalism and reliability in
communication with customers.

Language Translator & Writer, CoolClub
01/2023 – 04/2023
Translated written materials, ensuring accuracy of meaning,
[відкрити контакти](див. вище в блоці «контактна інформація») style, and terminology for target audience. Managed multiple
[відкрити контакти](див. вище в блоці «контактна інформація») translation assignments, delivering high-quality work
consistently within strict deadlines. Edited and proofread
Gliwice, Poland, 44-100 translated documents before publication. Adapted content to
meet editorial guidelines and quality standards. Conducted
Summary terminology research for specialist translation projects.

Detail-oriented Mechanical
Engineering student at the Silesian
Education
University of Technology with Mechanical engineering, Politechnika Slaska | Gliwice
experience in customer support,
10/2024 – Present | Gliwice
project coordination, CRM systems,
Developing practical skills through engineering laboratories
and documentation management.
and technical projects, with emphasis on analytical thinking,
Strong analytical, organisational,
technical problem solving, teamwork, and engineering
and communication skills,
documentation.
recognised for professionalism,
adaptability, and reliability. Fluent
International Baccalaureate Diploma,
in English, Polish, Ukrainian, and
III Liceum Ogólnokształcące im. Adama Mickiewicza | Katowice
Russian, with a strong commitment
to continuous learning and 09/2020 – 05/2024 | Katowice
professional growth. Higher Level Subjects:
•Mathematics AA HL
•Physics HL
Languages •Chemistry HL.
Developed advanced research, communication, analytical, and
English time-management skills through the IB Diploma Programme.
Polish
Certificate in Information Technology, IT Step
Ukrainian 09/2016 – 11/2020 | Kamianske
Fundamentals of programming
•

Computer systems
•

Office software
•

Information technology
•