Марія

Mariia Rudyk
Assistant CRA
Location: Kyiv, Ukraine | Phone: [відкрити контакти](див. вище в блоці «контактна інформація») | Email: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram: mia_ryk | LinkedIn: [відкрити контакти](див. вище в блоці «контактна інформація»)
PROFESSIONAL SUMMARY
Operations and project coordinator with 3 years of experience in healthcare and clinical research. Coordinated multiple clinical studies at the same time, built standard procedures, introduced new work systems and trained colleagues. Fast self-learner who turns complex, regulated processes into clear documentation and practical routines. Seeking a project coordination role focused on process organization and quality control.
PROFESSIONAL EXPERIENCE
Clinical Research Coordinator | FutureMeds Ukraine (Medical Center “Oberig”)
August 2024 – July 2026
Joined a startup research site (clinical trials of new medicines) as an office manager, then became its only coordinator. As studies multiplied, the site grew into a large research center and hired more coordinators; my role expanded from day-to-day coordination to building processes, introducing systems and training new colleagues.
• Coordinated 8 clinical studies at a time (25 in total, including backup coverage for colleagues): planning schedules, organizing procedures, ordering supplies, keeping documentation and records accurate, complete and well organized
• Managed storage, tracking and accountability of study medication under strict regulatory requirements
• Set up and supported sponsor-provided equipment for each study: configured access, trained doctors and patients to use it, resolved technical issues
• Introduced and set up new work systems at the site (ClickUp, reporting and finance tools), learning them independently from manuals, trainings and experts, then turning them into guidance for colleagues
• Calculated and coordinated additional payments for partner-clinic physicians working with the site
• Coordinated communication between patients, physicians, sponsors and external vendors (travel, accommodation), reported regularly on progress and issues
• Developed internal procedures (SOPs) with management to keep site operations consistent
• Onboarded and trained 7 new team members (5 coordinators and 2 nurses), most of whom were new to the field: set up their accounts and tools, taught systems and procedures and guided them through their first projects
Clinic Administrator | Universum Clinic
August 2023 – August 2024
Administrator in a private clinic serving Ukrainian and international patients, responsible for daily operations and patient flow.
• Planned surgeries end to end: aligned dates and resources with the clinic’s staff, arranged supplies and calculated individual pricing
• Managed patient communication across reception, phone and CRM, guiding patients through each stage of care
• Monitored stock of medication, forecasted upcoming needs and coordinated orders
• Trained 4 new administrators for the clinic’s franchise locations
Secretary | OTP Bank (Records Management Department)
June 2021 – October 2021
First professional role, supporting the daily document flow and communication of a bank department.
• Received, registered, distributed incoming correspondence and sent outgoing documents through courier services
• Carried out day-to-day tasks assigned by the head of the department

SKILLS
Project & process: project coordination, planning and scheduling, process documentation (SOPs), document management, reporting, quality control, onboarding and training
Tools: Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, Copilot), ClickUp, Slack, Zoho Cliq, Lakmus, DocDream, RealTime, ChatGPT, Claude
Clinical research: eCRF portals, IRT/IWRS portals, eISF Florence, Good Clinical Practice (GCP)
Languages: English (Upper-Intermediate, B2), Ukrainian (Native)
EDUCATION
Taras Shevchenko National University of Kyiv – bachelor’s degree, Faculty of Psychology (extramural), 2021 – 2025
Bogomolets National Medical University – Medical Faculty №2,
2019 – 2021 (uncompleted)
CERTIFICATIONS & TRAINING
• Hillel IT School – “QA Manual” course (2021)
• BLS (Basic Life Support) Training, Universum Clinic (2024)
• ICH Good Clinical Practice E6(R3) (2025)