Наталія

Nataliia Veremiichenko
Senior Product Manager / Product Owner (Digital Banking / Mobile Apps)
[відкрити контакти](див. вище в блоці «контактна інформація») [відкрити контакти](див. вище в блоці «контактна інформація») Nataliia Veremiichenko

PROFILE
Senior Product Manager with 6 years of experience in digital banking (the first 3 years focused on developing a core internal
banking system, the last 3 on customer-facing mobile app features) and a 17-year overall background in banking. Looking for a
product role in banking, fintech, or another large-scale digital product.
I focus on turning complex, regulated banking processes into simple digital flows for a multi-million-user audience: at Raiffeisen
Bank, I raised conversion on a core data-update process from 24.5% to 67.8%, cutting branch and contact-center load by 40%.
Lead the development of reusable platform services and scaled them — now used by 10+ product teams. Coordinated with
Compliance, Risk, Security, and Legal to bring features to release in a regulated environment. Regularly presented results to bank
leadership and prepared strategic reporting for Raiffeisen Bank International.

PROFESSIONAL EXPERIENCE
Professional Development (Career Break) 11/2025 – Present
Upskilling: Completed the Product Manager Bootcamp at Asta Academy (05/2026–07/2026) and the "How to Think in Hypotheses:
•

Product Thinking for Everyone in IT" course (08/2026).
Professional Activities: Actively attended events to track market and AI trends: Hotfix 2x Product Conference, Universe Group's
•

Thursday Talks "Product+Analytics," AI Product Fwdays '26, Ukraine Online PM Day 2026.
Goal: A deliberate reset and hard-skills refresh ahead of the next major career move.
•

Raiffeisen Bank, Senior Product Manager 12/2019 – 10/2025
KYC launch from scratch: Built the customer data (KYC) update flow in the mobile app from scratch together with the team, for
•

1.5M+ customers. After the MVP launch, conversion stood at 24.5%, through in-depth interviews, funnel analysis, and hypothesis
testing, I raised it to 67.8%. As a result, 45% of customers began updating their data independently, cutting branch and contact-
center load by 40%.
Self-service rollout: Rolled out self-service for phone number and email changes in the mobile app - 6,500+ successful updates
•

per month with no branch or contact-center involvement.
Platform services: Built and scaled internal reusable services (document sharing via Diia and Diia.Signature, passport and
•

criminal record verification, address service, data streaming), now used by 10+ other product teams across digital and branch
channels (onboarding, lending, deposits, BankID, and more). Rolling out these solutions cut time-to-market for new products by
30%.
External integrations: Lead integration projects with Diia and Opendatabot, from initial negotiations and contract terms to
•

technical launch.
Proactive communication: Developed a proactive communication strategy for customer data updates: for each customer
•

segment, defined the optimal channels, frequency, and content of messages. This reduced blocked accounts from 7% to 2%,
meeting RBI's KPI.
Product process ownership: Owned and lead the product process from Discovery (market research, CJM, interviews, and
•

prototype testing, together with the designer) through strategy, roadmap, quarterly KPIs, and prioritization. Regularly defended
plans in planning sessions with B-1 level leadership and presented results at bank-wide demo days to C-level.
Team and architecture leadership: Lead a cross-functional IT team of 10 people (developers, QA, analysts, designer). Together
•

with the team, built around 15 new services on a microservices architecture from the start, enabling reuse by other product
teams.
Automation & compliance: Upgraded the internal system for branch and contact-center staff, automating verification of retail
•

and corporate clients (tax residency checks, connections to russia, related parties, ownership structure, and more) when
establishing or renewing business relationships. This protected the bank from fines and cut operational workload by 60%. Also
enabled distribution of this up-to-date data to other bank systems.
Stakeholder management: Worked daily with Compliance, Risk, Security, Legal, and Back Office, successfully aligning
•

decisions and bringing features to release.

Raiffeisen Bank, Chief Manager 03/2008 – 12/2019
Operations department: As part of building a centralized credit decision process, reviewed and approved applications, and
•

implemented measures to optimize and improve process efficiency.
Collateral management department: Reviewed mortgage documents and collateral guarantors, and assessed property
•

compliance with the bank's requirements for safe collateral acceptance.
Retail credit policy department: Developed and updated lending policy rules, including RBI requirements, balancing
•

profitability and risk.

EDUCATION
Faculty of Engineering and Economics, Kyiv National University of Technologies and Design 09/2003 – 06/2008

CERTIFICATES & PROFESSIONAL TRAINING
Product Manager Bootcamp — Asta Academy (05/2026–
• Public Speaking — Oleksandr Zayoma (09/2023)
•

07/2026)
Professional Scrum Product Owner I (PSPO I) — Scrum.org
•

Product Metrics — Hard Skills For Product Managers
• (10/2022)
(12/2024)
Product Owner Academy — Raiffeisen Bank (05/2024–
•

06/2024)

SKILLS
Product Management: product strategy formation, roadmap
• Delivery
• & Agile: Agile/Scrum, cross-functional
planning, backlog prioritization (RICE), unit economics, MVP collaboration, end-to-end product delivery.
definition and validation, go-to-market planning, product
Leadership & Stakeholder Management: cross-functional
lifecycle management, reusable platform service
•

team management (10 people), mentoring Product and
development.
Delivery Managers, daily stakeholder engagement
Research & Discovery: Product Discovery (user interviews,
• (Compliance/Risk/Security/Legal), presentations for C-level
post-interview analysis), customer needs and pain-point and B-1 level leadership.
analysis, market and competitor research, hypothesis
Business skills: financial planning (budgeting and cost
formation and validation, A/B testing.
•

forecasting). Tools: Jira, Confluence, Miro, Figma, Power BI,
Analytics: funnel analysis, cohort analysis, KPI monitoring
• Adjust, Similarweb.
and analysis, product analytics, Power BI and Adjust.

LANGUAGES
Ukrainian English
Native Intermediate (B1) - comfortable working with documentation,
analytics, and interfaces. Prepared reporting and presentations
for RBI over 6 years. Experience is mostly written and
analytical, without regular speaking practice.