Катерина

KATERYNA KALIKA
ADMINISTRATIVE ASSISTANT | TRAVEL MANAGER | OFFICE MANAGER
Kyiv, Ukraine • [відкрити контакти](див. вище в блоці «контактна інформація») • [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFESSIONAL SUMMARY
Organized and proactive administrative professional with experience in office operations, corporate travel coordination, customer
service, scheduling, and sales. Skilled in arranging flights and accommodation, coordinating logistics, liaising with vendors, handling
booking and payment issues, and maintaining clear communication across teams. Comfortable using digital collaboration and
productivity tools, including Slack, Microsoft Teams, Notion, and Claude. Brings a service-minded, detail-oriented approach, strong
adaptability, and international perspective gained from travelling across 28 countries and living in the United States for two years.
PROFESSIONAL EXPERIENCE
Office Manager | IT Company
Kyiv, Ukraine | July 2026 – Present
• Coordinate employee business travel, including flight and hotel bookings, accommodation dates, and special requirements.
• Communicate with airlines and hotels to manage reservations, check-in procedures, payment issues, and booking modifications.
• Troubleshoot travel disruptions, booking changes, cancellation disputes, and online check-in issues.
• Collect booking confirmations, invoices, and receipts to support accurate documentation and expense follow-up.
• Coordinate office administration, supplies, internal requests, and employee engagement activities.
• Keep colleagues informed through Slack, Microsoft Teams, and email.
Beauty Salon Administrator | Beauty & Wellness
• Managed daily administrative tasks, client bookings, inquiries, and service coordination.
• Supported revenue goals by selling memberships and retail products while maintaining a high standard of customer service.
• Built client relationships, encouraged repeat bookings, and handled concerns professionally.
Online English Teacher
• Managed lesson schedules and delivered online lessons using clear, individualized communication.
• Maintained student engagement and strengthened remote communication and time-management skills.
CORE SKILLS
Administrative Support • Office Operations • Corporate Travel Coordination • Flight & Hotel Reservations • Calendar & Schedule
Coordination • Itinerary Management • Vendor Communication • Booking Changes & Problem Solving • Invoices & Receipts • Office
Supplies • Customer Service • Sales Support • Cross-Cultural Communication • Prioritization • Attention to Detail
DIGITAL TOOLS
Notion • Claude (AI assistant) • Slack • Microsoft Teams • Email • Microsoft Office • Google Workspace • Airline Check-in Platforms •
Hotel Booking Platforms
LANGUAGES & INTERNATIONAL EXPERIENCE
Ukrainian — Native | English — Upper-Intermediate (B2)
Independently planned travel across 28 countries; lived in the United States for two years, developing adaptability and cross-cultural
communication.
EDUCATION
[Degree / Qualification] | [Educational Institution] | [Year]