Maksym

MAKSYM RUZHYLENKO
Software Engineer — Python Backend & AI Agent Engineering
[відкрити контакти](див. вище в блоці «контактна інформація») · [відкрити контакти](див. вище в блоці «контактна інформація») · Katowice, Poland · [відкрити контакти](див. вище в блоці «контактна інформація»)
SUMMARY
Software Engineer with experience in Python backend development and AI agent engineering. Built internal tooling, evaluation frameworks, and production AI voice agents, while also working with APIs, databases, Flask, Django, and automation systems. Background also includes network engineering and self-employed technical service work. Strong foundation in software engineering principles, debugging, and delivering reliable solutions.
EXPERIENCE
AI Engineer | SUPERAGENT AI Inc
11/2025 – 05/2026 · Remote
• Engineered training, inbound and outbound AI voice agents for insurance customer service workflows using ElevenLabs
• Developed Python tools for agent testing, debugging, and workflow validation
• Built evaluation pipelines (evals) to measure agent behavior, call performance, and reliability
• Implemented and tested tool integrations used in autonomous agent workflows
• Diagnosed and fixed bugs affecting production agent performance and stability
Python Instructor | ITKingdom
08/2025 – Present · Remote
• Teach Python programming to beginner and intermediate students
• Delivered individual lessons covering Python core, OOP, SQL, Flask, Django APIs, and Telegram bot development
• Supervised student projects involving web applications, databases, Telegram bots, and game development
• Reviewed and debugged student code, teaching clean code principles and software design fundamentals
Python Developer | TOPIZDATO (ГО “ТопІздаТо”)
09/2024 – 05/2025 · Remote
• Integrated third-party APIs to expand the functionality of a Telegram bot (news channels, automation)
• Optimized search results in the bot, improving relevance and response time
• Enhanced data filtering logic: implemented string matching and category grouping
• Worked with databases like Azure SQL, SQL, and SQLite; created complex queries for data processing
• Used aiohttp for asynchronous programming and participated in Agile-based team development
Self-Employed — Satellite TV & IPTV Technician | Self-Employed
03/2022 – 11/2022 · Ukraine
• Continued a family technical service business, installing and configuring satellite TV and IPTV systems for residential clients
• Diagnosed and resolved signal, connectivity, and equipment configuration issues on-site
Network Engineer / Technician | MaxNet
2021 – 2022 · Ukraine
• Configured and maintained telecommunication network connections, including routers, switches, and active network equipment (ACTV)
• Performed installation and troubleshooting of network infrastructure for client connections
PROJECTS
Nail Salon Booking Management System
Django · PostgreSQL · Deployed on Render.com
• Built and deployed a Django + PostgreSQL web application allowing nail salon technicians to view and manage daily and future appointment schedules in real time
• Implemented user authentication (login/password) giving each technician secure access to their own bookings
• Deployed on Render.com; actively used daily by salon staff
TRAINING / COURSES
Beetroot Academy — Python Development
EDUCATION
Kharkiv National University of Radio Electronics (ХНУРЕ)
Information and Network Engineering — 2019–2023 (incomplete)
SKILLS
Languages: Python
AI / Agents: ElevenLabs, OpenAI API
Frameworks: Django, Flask
Databases: PostgreSQL, Azure SQL, MySQL
Tools: Git, Postman
Web: HTML, CSS
Networking: Routers, switches, network configuration
LANGUAGES
English — Advanced
Ukrainian — Native