Alina

Alina Mironova
City: Dnipro, Ukraine
Phone: [відкрити контакти](див. вище в блоці «контактна інформація»)
Telegram: http://t.me/@alisharasspbery
E-mail: [відкрити контакти](див. вище в блоці «контактна інформація»)
Linkedin: [відкрити контакти](див. вище в блоці «контактна інформація»)
mironova-36969b254/

Hard Skills Professional Summary
Customer service Multitasking and results-driven professional with leadership
Communication & negotiation background in hospitality management. Skilled in staff
Foreign trade documentation coordination, problem-solving, and high-pressure decision-
English — B2/C1 making. Experienced in overseeing hotel operations,
including front desk, housekeeping, and technical services.
Multitasking & stress
Known for exceptional stress resistance, adaptability, and
management
dedication to delivering top-tier service. Open to roles in
Teamwork & flexibility aviation, international operations, or customer-focused
Business communication industries.
Basic knowledge of Figma
Knowledge of Microsoft Office
Work in 1C programme Education
Check-in and check out of guests
Dnipro National University 2021-2025
Checking room cleaning
Bachelor Faculty of Systems and Methods of Mass
Communication with guests
Communication, Journalist.
Business correspondence
English course at American English Centre's, 2020
QA Manual course at Hillel IT- school, 21.09.2022-
Language 28.01.2023

Ukrainian - C2
English- B2 Work Experience
French- A2
2022 - 2023 Vodafone, call center operator
Russian - C2 2023 - SPA HOTEL TSUNAMI
(Administrator, deputy manager)

Hobies
travel, dance, gym, stretching, listen music