Зоряна

Zoriana Krykovliuk
People Experience Manager · Onboarding, L&D, Engagement & Internal Events
Kyiv, Ukraine · Open to remote and office · [відкрити контакти](див. вище в блоці «контактна інформація») · [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFILE

People Experience Manager with 5 years in people operations and recruitment, including 4 years at a
50+ person design agency serving clients in the US, Europe and Asia. I build onboarding and
knowledge systems, run engagement programs and internal events, and bring 3 years of recruitment
experience. I use AI tools (Claude, ChatGPT) to automate learning content and feedback.

EXPERIENCE

League Design Agency · Kyiv, Ukraine
Design agency, 50+ people, clients in the US, Europe and Asia. Promoted from Office & Happiness
Manager to People & Event Experience Manager to Knowledge Sharing Manager.
Knowledge Sharing Manager · May 2026 – Present
• Designed the company’s onboarding framework based on business process maps (BPM) and SOPs;
own the coverage registry and backlog.
• Built onboarding programs with team leads for 11 roles across design, sales, finance and HR: UI/UX
Designer, Web E-com Designer + CRO, Head of Sales, Lead Generation Specialist & SDR, Account
Manager, Project Management Officer, Team Lead, Finance Manager, Accountant, HR Manager and
Recruiter.
• Launched a feedback loop for new hires: post-onboarding surveys, 30-day follow-ups and in-depth
interviews, used to update materials.
• Building the product and process assessment system: methodology, scoring criteria, an annual
calendar and a department-by-assessment matrix.
• Owned the business process for adding new design case studies to the company website portfolio
to attract clients, delivering 40 new cases in 2 months.
• Audited the project archive and moved it into a single Airtable database; maintain the company’s
Notion workspace.
• Automate onboarding drafts and feedback forms with Claude and ChatGPT.

People & Event Experience Manager · January 2025 – May 2026
• Planned and ran 30+ internal events, team buildings and workshops, plus learning activities, from
brief to execution.
• Developed the values-based company culture and ran internal communication channels.
• Ran recognition and care programs (anniversaries, birthdays, employee support) and charity Good
Deeds Days for colleagues in need.
• Administered the company’s HRM system (Hurma).
• Managed the administrative, HR and charity budgets; sourced, contracted and managed vendors,
including branded merchandise.
• Kept office operations running and managed the CEO’s calendar.

Office & Happiness Manager / Event Manager · November 2022 – January 2025
• Planned and delivered company events end to end: concept, timelines, logistics, venues and
suppliers.
• Ran office operations, budgets and payments; delivered corporate gifts and care packages to
employees and partners.
• Supported the CEO and worked across teams on company-wide initiatives.

Talent Sourcer (in parallel) · March 2023 – December 2024
• Sourced candidates through social media and professional networks; screened CVs and portfolios.
• Ran first-stage interviews, candidate communication and feedback.

AllSTARSIT · Kyiv, Ukraine
Global Researcher · December 2021 – October 2022
• Sourced and screened candidates for fit with role requirements and company culture.
• Ran first-stage interviews and kept candidates and hiring managers updated on status and results.

SKILLS

• People & learning: onboarding design, learning & development, knowledge management,
assessments, employee feedback surveys
• Engagement & culture: employee experience, internal communications, recognition programs,
values-based culture
• Events: team buildings, workshops, vendor and venue management
• Recruitment: sourcing, CV and portfolio screening, first-stage interviews
• Operations: HR and administrative budgets, vendor contracts, CEO support
• Tools: Notion, Airtable, Hurma, Slack, Google Workspace, Trello, Claude, ChatGPT

E D U C AT I O N

Master’s degree, Business Administration and Management · Borys Grinchenko Kyiv University
· 2015 – 2020

L A N G UA G E S

Ukrainian — native · English — professional working proficiency