Особисті дані приховані

OLEKSANDR KLYMCHUK
BUSINESS PROCESS TRANSFORMATION LEADER
WITH DEEP EXPERTISE IN FINTECH & RETAIL & IT

CONTACT
PROFESSIONAL OVERVIEW
[відкрити контакти](див. вище в блоці «контактна інформація») Results-oriented business transformation leader with a focus on clients and
[відкрити контакти](див. вище в блоці «контактна інформація») stakeholder’s interests. Skilled in bridging competitive strategy with its
[відкрити контакти](див. вище в блоці «контактна інформація») implementation in company projects and business processes. PhD in
organizational change management. Certified in project and business process
management. Over 20 years of experience implementing transformational projects.
Passionate about data-driven and analytics-based solutions. Enthusiast of
EDUCATION digitalization for continuous improvement of customer value.
PhD Degree
“Project Management”
State Academy of Engineering WORK EXPERIENCE
and Architecture
Head of Process and Project Department
NDA (Food production, distribution, retail) 05.2025 - Present
Master’s Degree
“Management” • Decomposed the competitive strategy into projects and initiatives. As part of
State Academy of Engineering the group’s strategic process, was responsible for initiating projects required to
and Architecture execute the strategy, developing detailed project descriptions, aligning them
with stakeholders, and designing project launch plans.
CERTIFICATION • Built and managed a transformation project portfolio, prioritizing initiatives,
Certified Business Process allocating scarce resources, and aligning delivery timelines and budgets with
Professional (CBPP) stakeholders.
Lean Institute - Lean Black Belt • Developed and approved project documentation, formed project teams, and
Project Management launched project execution.
Professional (PMP) • Monitored project progress and managed risks and deviations.

The Professional Scrum • Controlled and managed the strategic and financial effectiveness of projects.
Product Owner™ II (PSPO II) • Implemented modern and effective project management methodologies,
monitored global best practices in project management, and automated
ICAgile Certified Professional -
Program and Portfolio project task management.
Management (ICP-PPM) • Managed relationships with external partners and government regulators.

Head of Process and Project Management Office (PMO)
SKILLS Drogerie retail chain “EVA” 02.2021- 05.2025
• Leadership • To execute the owner's strategy, established a structured project management
• Business Process Management capability within the company by creating a dedicated Project Management
• Project Management Office (PMO)
• Stakeholder Communication & • 2nd place of the project office in Ukraine in the PMI rating 2024
Engagement • eNPS of stakeholders - 95%
• Value Stream Management • eNPS of project managers and project teams - 89%
• Problem Solving • Annual project portfolio – more than 100 projects

• PMO Setup & Management
• Finalize and deliver projects - 92%
• Automate Program, Project, and Task Management with MS 365 + Power BI
• Digital transformation

WORK EXPERIENCE (CONTINUE)

Head of Process and Project Management Practice
Consulting Company "Aktiv-System" 07.2020- 02.2021
• Developed consulting products in project and business process management,
and designed strategies for their promotion.
• Direct sales of consulting products, client communications, and satisfaction
monitoring.
• Participated in consulting projects as a Project Manager and subject-matter
expert.
• For 3 years, more than 10 projects have been implemented for companies from
various industries
• BPM Project Management: Low, No-Code.

Head of Organizational Development Department
Bank “Credit Dnepr” 01.2011- 07.2020

• Designed and launched a transformation unit reporting directly to the Bank’s
Chairman, leading bank-wide change to enhance competitiveness, operational
efficiency, digital transformation, and customer service quality.
• Established a portfolio management system for transformation projects and
programs, including delivery tracking, timelines, outcomes, and stakeholder
satisfaction.
• Implemented modern project management techniques and international best
practices (Scrum, Kanban, etc.), and business process transformation
approaches (Lean, Service Design, etc.).
• Established an internal communications and PR framework to drive
employee engagement, successful project execution, and the promotion of
innovative working methods.
• Created a system to monitor the effectiveness of delivered projects, including
financial performance (NPV, ROI, DPB), customer evaluation (NPS, product
profitability), and internal assessment (satisfaction of sponsors, stakeholders,
and users).
• Managed interactions with external contractors, partners, consultants, and
regulatory authorities during the implementation of transformation initiatives.

Consultant, Project Manager, Practice Leader – Business Process
Reengineering & Organizational Transformation
Consulting company "Strategic partner" 05.2003- 01.2011
• Performed business diagnostics to uncover challenges and opportunities
• Designed organizational transformation initiatives
• Reengineered and automated processes
• Tracked project effectiveness and financial results