Особисті дані приховані

DENYS IVANILOV
Sales Manager
Kyiv, Ukraine | [відкрити контакти](див. вище в блоці «контактна інформація»)

PROFILE

Sales Manager with hands-on experience in consultative retail and business sales, managing customer relationships from
first inquiry through payment and delivery. Consistently exceed a monthly personal sales target of approximately $22K,
typically generating about $28K-34K in sales while also independently managing day-to-day store operations.

EXPERIENCE

Sales Manager | kupistul.ua
Kyiv, Ukraine | September 2024 - August 2026
• Personally handle approximately 120 orders per month across in-store, phone, messaging and online channels.
• Typically generate approximately $28K-34K in personal monthly sales against a ~$22K target;
best month approximately $50K.
• Consult customers on chairs, desks and related furniture, recommend suitable options, handle objections and cross-sell
when relevant.
• Handle approximately 10-15 business orders per month alongside individual customers; average order value is
about $225 for B2C and $900 for B2B.
• Manage larger corporate and bulk orders, including recurring ~$4.5K-6.7K orders and a largest single sale of
approximately $15.7K.
• Coordinate the full order process for business clients: product selection, quotations, standardized contracts, invoice
requests, payment arrangements and delivery scheduling.
• Maintain relationships with repeat customers, particularly business clients who return for additional orders.
• Independently run the physical store during day-to-day operations, including supplies, operational issues and decisions
without an on-site supervisor.
• Use a custom Google Sheets-based CRM to track customers and sales activity.

KEY SKILLS

Sales: Consultative selling, B2C and B2B sales, needs analysis, objection handling, negotiation, cross-selling, customer
follow-up
Account & order management: Corporate client communication, quotations, contracts, invoices, payment coordination,
delivery coordination, repeat business
Store operations: Day-to-day store management, supplies, issue resolution, independent decision-making

TOOLS

Google Sheets (including custom CRM) | Microsoft Excel | Microsoft Word / DOCX | ChatGPT

LANGUAGES

English - C1 | Ukrainian - C1 | Russian - Fluent

EDUCATION

Maritime university studies - 2 years completed