Вікторія

VICTORIA BONDARENKO Purchasing professional with experience in Chinese
product sourcing through 1688 and Alibaba,
Warsaw, Poland supplier negotiations, and purchase order
management. Skilled in supplier communication,
[відкрити контакти](див. вище в блоці «контактна інформація»)
information verification, and risk assessment, with
[відкрити контакти](див. вище в блоці «контактна інформація») strong attention to detail and Chinese language
skills.

WORK EXPERIENCE LANGUAGES

PURCHASING SPECIALIST | (NDA) Ukrainian: native
December 2023 – March 2025 | Part-time English: advanced
February 2026 – October 2026 | Part-time Chinese: upper-intermediate.
HSK 5 certified (2020); previous
Sourced products and identified suitable suppliers through 1688
professional experience in written
and Alibaba platforms.
and verbal communication.
Managed approximately 30 purchase orders per month,
coordinating the procurement process from product selection to
SKILLS
shipment arrangements.
Compared supplier offers and negotiated pricing, discounts, and Product Sourcing & Procurement
product customization. Supplier Negotiation
Coordinated domestic shipments within China, arranging Purchase Order Management
deliveries from suppliers to designated warehouses. Cost Optimization
Verified order details, maintained supplier communication, and Logistics Coordination
monitored order progress using Monday.com. Risk Assessment & Problem-
Solving
Data Verification & Documentation
USER APPEAL SPECIALIST | NDA (DIGITAL FINANCIAL SERVICES)
1688 & Alibaba
September 2022 – Present | Full-time Microsoft Excel — Basic proficiency
Monday.com
Handle and investigate customer appeals related to account
access, verification, account details, inheritance, and payment
services. EDUCATION
Verify information and provide accurate, comprehensive KYIV NATIONAL LINGUISTIC
responses using internal tools and established procedures. UNIVERSITY, UKRAINE
Maintain accurate case records and follow up to ensure timely Bachelor degree in Philology (Chinese
resolution. and English Translation), Sep 2015 - Jun
2020
Ensure compliance with internal policies, procedures, and
communication guidelines. SHANGHAI NORMAL UNIVERSITY, CHINA
Verify information accuracy and investigate inconsistencies. Chinese Language Internship, Sep 2018 -
Jul 2019

Procurement professional with hands-on
СВЕТЛАНА
PERSONAL ASSISTANT (INDIVIDUAL ENTREPRENEUR)experience in product sourcing from China,
supplier negotiations, and order management.
СЕРОВА
Jun 2021 - Dec 2021 Part-time
Jan 2022 - Apr 2022 Full-time Experienced in managing approximately 30 orders
Scheduled meetings and booked travel arrangements per month through 1688 and Alibaba, with a focus
Translated, took notes at meetings, and delivered aon cost optimization, supplier communication,
report
Identified potential partners, leaded negotiations and efficient logistics coordination
Supported communication in Chinese and assisted with cross-
cultural coordination.

CS QUALITY ASSURANCE MANAGER | PLAMENCOM
Jul 2020 - Dec 2021

Monitored service quality, evaluated performance, and reported
quality issues.
Developed communication procedures and guidelines to improve
service standards.
Supported Chinese-language communication and quality
assurance processes.

CUSTOMER SERVICE REPRESENTATIVE | PLAMENCOM
September 2019 – July 2020

Managed high volumes of live chats and emails, resolving
customer inquiries, order-related issues, and claims.
Used CRM systems to allocate orders and maintain accurate
customer information.
Assisted Chinese-speaking customers and communicated in
Chinese where required.