Наталя

NATALA LAUSHKINA
Content Operations Manager | AI Content Quality | Editorial Management
Chernivtsi, Ukraine | Remote | [відкрити контакти](див. вище в блоці «контактна інформація») | WhatsApp: [відкрити контакти](див. вище в блоці «контактна інформація») | @Natatutu | [відкрити контакти](див. вище в блоці «контактна інформація»)
PROFESSIONAL SUMMARY
Content operations and editorial specialist with 13+ years of experience in digital content. Manage end-to-end content production across multilingual travel websites, with hands-on responsibility for research, editorial quality, fact-checking, SEO, and publication. Build and improve AI-assisted workflows and quality-control processes for AI-generated content, including content produced in languages I don’t speak. Experienced in turning complex content requirements into practical workflows, editorial standards, and scalable content systems.
CORE SKILLS
Content Operations • AI Content Evaluation & Quality Control • Editorial Management • AI-Assisted Content Workflows • Online Research & Fact-Checking • Content Strategy • Multilingual Content Operations • SEO Content Optimization • Prompt Design • Editorial Guidelines & Standards • Content Audits • Competitor Research • WordPress • Google Search Console • Team Coordination • Recruitment & Onboarding • Cross-functional Collaboration
PROFESSIONAL EXPERIENCE
Content Operations Manager | Itinerary Expert Apr 2024 – Present
Remote | International travel project
• Manage end-to-end content production across several multilingual travel websites, overseeing research, planning, AI-assisted content creation, editing, publishing, and quality control.
• Take responsibility for the quality of AI-generated content, reviewing it for factual accuracy, clarity, structure, tone, consistency, usefulness, and compliance with detailed editorial requirements.
• Manage content production in Hebrew and Arabic without speaking either language, using structured AI-assisted workflows and quality-control processes to maintain consistent editorial standards.
• Build and continuously improve AI-assisted workflows for research, content generation, editing, fact-checking, SEO optimization, and multilingual content adaptation.
• Research and verify information across multiple sources, identify inconsistencies and information gaps, and turn complex research into clear, practical content for travelers.
• Create prompts, templates, editorial guidelines, quality criteria, and internal instructions to improve consistency and reduce errors across the content production process.
• Design content structures for destination guides, itineraries, FAQs, comparison tables, practical travel sections, and interactive maps.
• Use Google Search Console to monitor indexing, rankings, CTR, and opportunities for organic growth, and update existing content based on search performance and user intent.
• Coordinate a team of up to four people, including recruitment, test-task evaluation, onboarding, training, work review, and quality control.
• Work directly with two developers on automation, website improvements, and new content features.
Content Manager | Culinary and Gardening Websites Aug 2022 – Apr 2024
Remote | Freelance
• Edited, optimized, formatted, and published SEO articles in WordPress.
• Prepared briefs for freelance writers, reviewed completed work, planned publication schedules, and monitored deadlines.
• Selected and edited visual content and maintained consistent structure, style, and editorial quality.
Freelance Copywriter & Content Editor | Freelancehunt and Direct Clients Sep 2012 – Present
Remote | Freelance
• Write, edit, and optimize informational, commercial, SEO, B2B, and social media content across different industries and formats.
• Conduct in-depth online research and fact-checking, turning complex or unfamiliar information into clear, accurate, audience-focused content.
• Edit both human-written and AI-assisted content for accuracy, clarity, structure, tone, consistency, and natural language.
• Adapt to new industries, audiences, editorial requirements, and brand voices while maintaining consistent content quality.
INDEPENDENT PROJECTS
English-Learning Content Project
• Created and manage an English-learning Telegram channel, including content planning, writing, editing, and publishing.
• Built and currently manage an independent WordPress website, covering content production, SEO, and Google Search Console.
EDUCATION
Kharkiv Institute of Banking — Specialist Degree in Banking and Finance, 2002–2007
LANGUAGES
Ukrainian — Native | Russian — Native | English — B2, Professional Working Proficiency
TOOLS
WordPress, Google Search Console, ChatGPT and generative AI tools, Microsoft Excel, MS Word, Canva, Adobe Photoshop, basic HTML/CSS embedding