Юна

YUNA TSARENKO

PROFILE
Customer-oriented and responsible specialist with experience in
international hospitality and retail in Ukraine and Greece. After work in a
multinational team, I easily communicate with different nationalities,
quickly adapt to any changes and stressful situations. Passionate about
CONTACT creating a positive customer experience while maintaining high service.

[відкрити контакти](див. вище в блоці «контактна інформація») WORK EXPERIENCE
[відкрити контакти](див. вище в блоці «контактна інформація»)
Retail sales specialist
Cherkasy, Ukraine JUNE 2026 - OCTOBER 2026
Sunrise village beach hotel, Greece
07.01.1998
Managed full-cycle retail operations for the gift shop:
delivered customer service and provided product recommendations.
processed sales transactions and maintained accurate cash records.
managed product displays, stock selection, and seasonal ordering.

LANGUAGES Waitress & Barmaid
JUNE 2025 - OCTOBER 2025
Sunrise village beach hotel, Greece JULY 2024 - SEPTEMBER 2024
Ukrainian (Native)
serving guests from different countries and preparing with serving drinks
Russian (Native)
providing a high level of service for the comfort of guests
English B1 (Intermediate)
quickly resolving requests or complaints from vacationers
worked effectively under pressure in an international team

SKILLS Sales consultant
MAY 2019 - JULY 2024
Customer service in high- ALLO, Ukraine
pressure environment Consulting with clients and identifying their needs, dealing with objections
and resolving conflict situations,
Stress management and decision
implementing sales plans according to company service standards, cash
making register operation
Teamwork in multicultural
environment Waitress
Cosmos bowling club, Cherkasy, Ukraine 2017-2018
Communicative
Providing a high level of service for guests, receiving and placing orders,
Critical Thinking
resolving customer issues, teamwork
Physical endurance
Swimming
EDUCATION
Master`s Degree in Primary education 2019-2020
B.Khmelnytsky National University of Cherkasy
Teacher &Psychologist

Bachelor`s Degree in Primary education 2017-2019
B.Khmelnytsky National University of Cherkasy
Teacher of primary school. Psychologist

Junior Specialist in Primary education 2013-2017
Korsun-Shevchenkivskiy pedagogical college named T.G. Shevchenko
Teacher & English teacher in primary school