Оксана

Experience

SaaS risk management platform
02/2025 - present time - review specialist
Core responsibilities:
• Analyze merchant transactions across online banking, subscription, and iGaming sectors to mitigate fraud risks.
• Prepare chargeback documentation and monitor Ethoca alerts, manage rejection limits.
• Review merchant traffic to detect fraudulent patterns, including multi-account abuse in casino projects.
• Conduct AML monitoring and apply internal fraud prevention policies to ensure compliance controls.
• Support KYC automation by validating tokenized customer data for a document-processing application.

Plus500 (trading platform)

08/2019 – 12/2023 – client verification TL

Additional responsibilities:
• 1:1 meetings, make working schedules

• Organization of team buildings

• Make reports, trainings for newcomers/refreshing trainings

• QA for the team

Achievements: Ukrainian client verification team became the best in performance (Plus500 internal KPIs, compared to the team in Bulgaria).

Since 12/2019 – client verification agent/AML agent

Additional responsibilities:
• Conduct AML monitoring and reviewed user activity to support compliance with anti-money laundering requirements.
• Research user information using specialized databases and websites to support verification and monitoring activities.

09/2018 – 12/2019 – client verification agent

Core responsibilities:
• Verify personality: (IDs) and residence verifications (bank statements, utility bills, etc).

Education

National University of Pedagogical Studies named in honor of M.P.Dragomanov
Philological faculty, teacher of foreign literature and English, Kyiv

Languages:

• Ukrainian
• English (B2)
• Polish (beginner)

Something about me: co-founded and manage operations for a family-led volunteer initiative. Passionate about traveling and reading.