Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/20850349/

Досвід роботи

Customer Support Specialist | Dispatcher | Administrative Assistant |

з 03.2026 по нині (9 місяців)
Noble Clean, Дистанційно (Послуги для населення та бізнесу)

- Managing customer inquiries and providing professional customer support.
- Coordinating cleaning appointments and scheduling cleaning teams.
- Communicating with clients via phone, email, and online platforms.
- Preparing service estimates and handling booking requests.
- Resolving customer concerns and ensuring a positive customer experience.
- Managing daily scheduling and administrative tasks.

Document Control Analyst

з 06.2020 по 02.2022 (1 рік 9 місяців)
Flex, виробнича компанія, Мукачево (Машинобудування)

- Managed and maintained product-related documentation within the manufacturing environment.
- Reviewed and verified product specifications and Bill of Materials (BOM).
- Ensured accuracy and consistency of product component information.
- Monitored documentation changes and updates related to manufacturing processes.
- Coordinated with relevant departments to maintain accurate production records.
- Supported document control procedures and ensured information was properly maintained and updated.

Traffic analyst

з 05.2016 по 03.2020 (3 роки 11 місяців)
Flex, виробнича компанія, Мукачево (Машинобудування)

- Processed and reviewed invoices and credit notes within the transportation department.
- Checked invoice accuracy, identified discrepancies, and handled invoice approvals and rejections.
- Coordinated with the Finance Department to resolve billing issues and ensure accurate financial records.
- Managed invoice corrections, returns, processing, and closure.
- Monitored documentation accuracy and ensured compliance with internal procedures.
- Trained colleagues from other Flex locations, conducted training sessions, and provided guidance on internal workflows and processes.

Освіта

Мукачівський державний університет

Туризм, Мукачево
Вища, з 2007 по 2012 (5 років)

Знання і навички

• Комунікабельність
• Старанність
• Орієнтація на результат
• Стресостійкість
• Вмотивованість

Знання мов

• Українська — вільно
• Англійська — середній

Додаткова інформація

I am a detail-oriented and responsible professional with experience in customer support, dispatching, traffic coordination, and administrative tasks.

I have strong communication and organizational skills, the ability to multitask, solve problems, and work effectively in a fast-paced environment.

I enjoy working with people, coordinating daily operations, and ensuring a positive customer experience.

Currently open to new remote opportunities where I can contribute my skills, grow professionally, and become a valuable member of a team.