Esemonu Ветеран

Esemonu Joy
Sales Manager
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@Joyesemonu

SUMMARY
Results-driven Sales and Customer Support Professional with 6 years of experience in sales, lead generation, client
communication, lead management, customer support, and remote operations. Experienced in international B2B outreach,
prospect research, CRM management, follow-up, quotations, and client relationship management. Skilled at supporting
revenue growth through structured sales processes and effective communication in remote, international environments.
Proficient with CRM platforms, LinkedIn, ClickUp, Google Workspace, Microsoft Office, Slack, Zoom, and related sales
and productivity tools.

PROFESSIONAL EXPERIENCE
Head of Sales, NexaGlobal Solutions 07/2026 – Present
• Lead enterprise sales and business development strategies for technology consulting and software Ukraine (Remote)
solutions, engaging C-level decision-makers across international markets.
• Drive outbound pipeline growth using LinkedIn Sales Navigator, targeted email automation, strategic cold calling, and
account-based research.
• Manage high-value sales cycles, oversee lead qualification workflows, and maintain robust pipeline visibility within
CRM platforms.
• Pitch technical SaaS platforms, cloud infrastructure solutions, and digital transformation services tailored to client
operational needs.
• Coordinate software scope discussions, technical proof-of-concept sessions, commercial proposals, and contract
negotiations with engineering and executive teams.
• Oversee client onboarding transitions, ensuring smooth handoffs from initial sales closures to account management
and technical delivery teams.
• Track KPIs, pipeline conversion rates, quarterly revenue forecasts, and market penetration metrics to optimize sales
performance.

Sales Executive, Vanguard Education Group 02/2024 – 04/2026
• Managed global inbound and outbound student recruitment channels, counseling prospective Poland (Remote)
students on academic programs, curricula, and admissions criteria.
• Conducted systematic lead follow-ups via phone and digital channels, guiding candidates smoothly through the
application and program enrollment pipeline.
• Maintained accurate prospect statuses, engagement histories, and communication records using institutional CRM
tools.
• Processed program deposits, managed financial onboarding paperwork, and collaborated with admissions teams to
drive institutional growth and student retention.
• Partnered with international remote education teams to refine communication workflows and elevate student support
standards.

Virtual Assistant, CareSync Digital 04/2021 – 01/2024
• Delivered comprehensive administrative, scheduling, and digital client support across multiple Canada (Remote)
communication channels including email, messaging platforms, and virtual meeting rooms.
• Managed executive calendars, coordinated cross-time-zone appointments, and facilitated seamless communication
between internal stakeholders and external partners.
• Conducted structured client follow-ups and updated centralized CRM databases to ensure accurate tracking of client
accounts and interactions.
• Resolved client inquiries with high professionalism, empathy, and strict adherence to internal service-level agreements.
• Utilized Slack, Zoom, and Google Workspace to streamline day-to-day administrative operations in a fast-paced
remote environment.

Sales Executive, Veritas Prime Commerce 08/2019 – 03/2021
• Consulted with retail and wholesale clients to assess procurement needs and present tailored Nigeria (Hybrid)
product lines and supply solutions.
• Maintained active customer relationship channels and recorded transaction histories and sales leads within CRM
systems.
• Executed proactive lead generation campaigns through direct sales calls, business referrals, and targeted digital
outreach.
• Designed professional product catalogs, sales pitches, and commercial presentations for prospective wholesale
buyers.
• Contributed directly to overall business growth by identifying cross-selling opportunities and executing retention
strategies.

SKILLS
Sales & Customer Service Business Development
Lead Generation, Lead Qualification, Client Communication, B2B Outreach, Cold Calling, LinkedIn Prospecting, Sales
Customer Relationship Management (CRM), Customer Follow-up, Quotation Coordination, Pipeline Management,
Support, Sales Presentations, Objection Handling, International Client Communication
Relationship Building, Phone & Email Communication

Administrative & Operations Tools & Software
Administrative Support, Calendar Management, Data Entry, CRM Software, LinkedIn, ClickUp, Sales Navigator, Google
Appointment Scheduling, Documentation Management, Workspace, Microsoft Office Suite, Slack, Zoom, WhatsApp
Remote Workflow Coordination

LANGUAGES
English: Advanced (written and verbal)