Сервіс пошуку роботи №1 в Україні
Особисті дані приховані
Цей шукач вирішив приховати свої особисті дані та контакти. Ви можете зв'язатися з ним зі сторінки https://www.work.ua/resumes/20897356/
Product-менеджер
- Розглядає посади:
- Product-менеджер, HR-менеджер, Project-менеджер, SMM-менеджер
- Місто проживання:
- Крюківщина
- Готовий працювати:
- Вишневе (Київська обл.), Дистанційно, Крюківщина
Контактна інформація
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Завантажений файл
Версія для швидкого
перегляду
Це резюме розміщено у вигляді файлу. Ця версія для швидкого перегляду може бути гіршою за оригінал резюме.
ALICE NEKRUTENKO
PROJECT & PRODUCT COORDINATION | RECRUITING & HR | CUSTOMER SUPPORT
Kyiv Region, Ukraine • [відкрити контакти ](див. вище в блоці «контактна інформація») • [відкрити контакти ](див. вище в блоці «контактна інформація»)
Telegram: @alicenekrutenko
PROFESSIONAL PROFILE
Versatile early-career professional with experience in customer support and sales, alongside foundational experience and
practical knowledge in project management, product management, and recruiting / HR. Skilled in candidate sourcing, interview
coordination, customer communication, task coordination, and structured planning. Familiar with Agile / Scrum and Kanban
approaches, Product Discovery, User Research, and stakeholder communication. Currently completing the IBM Product
Manager course.
CORE COMPETENCIES
• Project & Process Coordination: project planning, task management, process coordination, stakeholder communication,
Agile / Scrum, Kanban
• Product Management: Product Discovery, User Research, User Stories, Product Roadmap, analytical thinking,
understanding user needs
• Recruiting & HR: candidate sourcing, interview coordination, communication, task management
• Customer Communication: chat and phone support, customer consultation, request handling, conflict resolution, sales
communication
PROFESSIONAL EXPERIENCE
Customer Support Specialist | monobank
2026 · 1 year of experience
• Communicated with customers via chat and phone, providing guidance on products and services.
• Processed customer requests and applications, resolving issues and challenging situations.
• Worked with internal systems and maintained clear, service-oriented communication.
Sales Manager
2025 · 4 months
• Worked in a sales-focused role, developing customer communication and service skills.
ADDITIONAL RELEVANT EXPERIENCE
Project Management — 3 months of experience in the target area; foundational knowledge of project planning, task
management, Agile / Scrum, Kanban, and process coordination.
Product Management — 5 months of experience in the target area; knowledge of Product Discovery, User Research, User
Stories, and Product Roadmap.
Recruiting / HR — 4 months of experience; candidate sourcing, interview coordination, and communication.
EDUCATION & PROFESSIONAL DEVELOPMENT
Kyiv School of Economics (KSE) — Cybersecurity
Incomplete higher education; studies currently paused.
IBM Product Manager — currently in progress
TOOLS & DIGITAL SKILLS
Google Docs · Google Sheets · Notion · Slack · Microsoft Teams · Internal systems
LANGUAGES
Ukrainian: Native English: B2
ALICE NEKRUTENKO | CURRICULUM VITAE
PROJECT & PRODUCT COORDINATION | RECRUITING & HR | CUSTOMER SUPPORT
Kyiv Region, Ukraine • [
Telegram: @alicenekrutenko
PROFESSIONAL PROFILE
Versatile early-career professional with experience in customer support and sales, alongside foundational experience and
practical knowledge in project management, product management, and recruiting / HR. Skilled in candidate sourcing, interview
coordination, customer communication, task coordination, and structured planning. Familiar with Agile / Scrum and Kanban
approaches, Product Discovery, User Research, and stakeholder communication. Currently completing the IBM Product
Manager course.
CORE COMPETENCIES
• Project & Process Coordination: project planning, task management, process coordination, stakeholder communication,
Agile / Scrum, Kanban
• Product Management: Product Discovery, User Research, User Stories, Product Roadmap, analytical thinking,
understanding user needs
• Recruiting & HR: candidate sourcing, interview coordination, communication, task management
• Customer Communication: chat and phone support, customer consultation, request handling, conflict resolution, sales
communication
PROFESSIONAL EXPERIENCE
Customer Support Specialist | monobank
2026 · 1 year of experience
• Communicated with customers via chat and phone, providing guidance on products and services.
• Processed customer requests and applications, resolving issues and challenging situations.
• Worked with internal systems and maintained clear, service-oriented communication.
Sales Manager
2025 · 4 months
• Worked in a sales-focused role, developing customer communication and service skills.
ADDITIONAL RELEVANT EXPERIENCE
Project Management — 3 months of experience in the target area; foundational knowledge of project planning, task
management, Agile / Scrum, Kanban, and process coordination.
Product Management — 5 months of experience in the target area; knowledge of Product Discovery, User Research, User
Stories, and Product Roadmap.
Recruiting / HR — 4 months of experience; candidate sourcing, interview coordination, and communication.
EDUCATION & PROFESSIONAL DEVELOPMENT
Kyiv School of Economics (KSE) — Cybersecurity
Incomplete higher education; studies currently paused.
IBM Product Manager — currently in progress
TOOLS & DIGITAL SKILLS
Google Docs · Google Sheets · Notion · Slack · Microsoft Teams · Internal systems
LANGUAGES
Ukrainian: Native English: B2
ALICE NEKRUTENKO | CURRICULUM VITAE
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Порівняйте свої вимоги та зарплату з вакансіями інших підприємств:
Резюме кандидата розміщено за адресою: https://www.work.ua/resumes/20897356/