Ярослав

Yaroslav Kovalskyi
LOGISTICS & TRANSPORTATION COORDINATOR
Ukraine | Remote | [відкрити контакти](див. вище в блоці «контактна інформація») | [відкрити контакти](див. вище в блоці «контактна інформація») | Telegram: @KovKov1

PROFESSIONAL SUMMARY
Motivated logistics professional with 2 years of hands-on experience coordinating international shipments across Europe and between
Europe and Ukraine. Experienced in carrier sourcing and evaluation, rate negotiations, route planning, shipment tracking, delivery
coordination and resolving transportation issues. Coordinated 10–15 shipments simultaneously and built long-term relationships with
transport providers. Brings additional B2B/B2C sales and customer communication experience. Currently improving English speaking
skills and motivated to develop a career in US trucking and logistics.

WORK EXPERIENCE
Independent Logistics & Transportation Coordinator | Self-employed | 2 years
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Coordinated domestic and international shipments across European countries and between Europe and Ukraine.
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Sourced and evaluated carriers based on rates, reliability, delivery times and service quality.
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Negotiated transportation rates, long-term cooperation terms and discounts for recurring shipments.
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Coordinated and monitored 10–15 shipments simultaneously, keeping track of priorities and delivery deadlines.
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Planned routes and assessed pickup and delivery options to estimate transit times and reduce delays.
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Tracked shipments and communicated with carriers, drivers and customer support teams when issues arose.
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Resolved delivery delays, missing-shipment cases and other transportation-related problems.
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Handled service-related claims and negotiated compensation or discounts when appropriate.
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Maintained ongoing relationships with transportation providers.
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Worked with international shipping providers, including DHL, DPD, UPS, GLS and FedEx.
Types of goods: Clothing, electronics, household appliances and various consumer products.
Sales Manager | B2B & B2C | Digital Agency | 2022–2025
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Managed communication with business and individual customers in B2B and B2C sales.
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Conducted sales negotiations, presented products and services, and prepared suitable commercial offers.
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Identified customer needs, handled objections and resolved customer concerns.
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Maintained customer relationships throughout the sales process.
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Used CRM systems, including Bitrix24 and amoCRM, to manage customer information and sales activities.

CORE SKILLS
Logistics & Transportation Coordination • Carrier Sourcing & Evaluation • Rate Negotiation • Route Planning • Shipment Tracking •
Delivery Coordination • Transportation Cost Analysis • Problem Solving • Claims & Issue Resolution • B2B/B2C Communication •
Customer Relationship Management • Time Management • Multitasking

TOOLS & SYSTEMS
Microsoft Excel • Google Sheets • CRM systems • Bitrix24 • amoCRM • DHL, DPD, UPS, GLS and FedEx shipment-tracking platforms

LANGUAGES
Ukrainian — Native | English — A2–B1 (actively improving; focusing on speaking and professional communication)

CAREER OBJECTIVE
Seeking an opportunity as a Dispatcher or Logistics Coordinator in US trucking. Ready to apply existing international transportation,
carrier communication and negotiation experience, learn US trucking operations and grow within a professional logistics team.