Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/2313158/

Досвід роботи

Community manager

з 08.2024 по 10.2026 (2 роки 3 місяці)
80 Level, Дистанційно (ЗМІ, медіа)

Community Strategy
Event Managment
Social Media Engagement
Leads Managment
Developed Discord Community

Senior Community manager

з 05.2020 по нині (6 років 6 місяців)
Helio Games, Харків (IT)

Game Community manager

з 08.2019 по 05.2020 (10 місяців)
Gameloft, Харків (IT)

Head of Community Department

з 09.2017 по 08.2019 (2 роки)
Payat10tion, Харків (Маркетинг, реклама, PR)

Head of Community Management

- Developing and executing content strategies;
- Building and managing teams of moderators and brand advocates;
- Increasing audience engagement, loyalty, and retention;
- Collecting, analyzing, and communicating community feedback;
- Advising development teams on community management strategies and best practices;
- Auditing and evaluating existing client communities;
- Training and mentoring client-side community managers;
- Developing community management processes, guidelines, and best practices;
- Supporting community growth and strengthening relationships between brands and their audiences.

Head of Communications Department

з 10.2016 по 04.2017 (7 місяців)
CINE-BOOKS, Харків (IT)

- Managing and engaging with the community;
- Organizing and supporting community events;
- Copywriting and content creation;
- Publishing news on the website and managing social media posts;
- Collecting, analyzing, and reporting customer feedback;
- Contributing to product positioning and go-to-market strategy;
- Building and maintaining relationships with influencers, YouTubers, and media outlets.

Community manager

з 04.2016 по нині (10 років 7 місяців)
Beatshapers, Харків (IT)

- Managing official brand communities across social media platforms;
- Copywriting and content creation;
- Organizing and managing online contests and community activities;
- Collecting, analyzing, and reporting community feedback;
- Streaming gameplay and collaborating with streamers and content creators.

Community manager

з 06.2015 по 03.2016 (10 місяців)
Plarium, Харків (IT)

- Managing official communities on social media platforms;
- Organizing and supporting events;
- Providing SMM support for assigned projects;
- Organizing the work of moderator and brand advocate teams;
- Collecting and analyzing player feedback;
- Engaging with fan communities.

Key Achievements:

- Reorganized the official forums from the ground up;
- Relaunched the moderation team’s work at a significantly higher level;
- Introduced a number of innovations to the company’s SMM practices across its official communities.

Community manager

з 08.2014 по 02.2015 (7 місяців)
CD Projekt RED, Харків (IT)

Areas of Responsibility:

- Working with users;
- Organizing and supporting events;
- Writing news articles, posts, and community announcements;
- Publishing news on the website and posts on social media;
- Organizing the work of moderators and helpers;
- Collecting and analyzing player feedback;
- Engaging with fan communities, cosplayers, and other community members.

Key Achievements:

- Represented the company at internation offline events;
- Organized a large-scale international contest;
- Built a personal brand as a recognized expert on The Witcher;
- Managed several of the largest fan communities.

Community manager

з 09.2011 по 04.2014 (2 роки 8 місяців)
Nival, Харків (IT)

Areas of Responsibility:

- Organizing and supporting events;
- Writing news articles, posts, and community announcements;
- Publishing news on the website and posts on social media;
- Organizing the work of moderators and helpers;
- Collecting and analyzing player feedback;
- Advising game designers on the project’s future development;
- Streaming gameplay.

Key Achievements:

- Built key community platforms from the ground up;
- Developed and implemented a number of successful events, some of which introduced new formats;
- Earned strong recognition and respect within the community;
- Developed a system for shaping community sentiment through opinion leaders.

Освіта

Харківський національный економічний університет

Фінансовий, фінанси, Харків
Вища, з 2002 по 2007 (5 років)

Знання і навички

• Damage Control
• Creatify AI
• Adobe Photoshop
• DaVinci Resolve
• Copywriting

Знання мов

• Українська — вільно
• Англійська — просунутий

Рекомендації

David Jagneaux

David Jagneaux

Head of 80 Level, 80 Level

Додаткова інформація

Community professional passionate about gaming, fantasy and sci-fi, psychology, and technology.

Fast learner, creative, energetic, stress-resistant, and very comfortable with the chaos of online communities. I enjoy working with people, building communities, and turning ideas into things that actually work.

Dark sense of humor included.