Контактна інформація

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/2395898/

Досвід роботи

Content Quality Assurance Specialist

з 06.2026 по 09.2026 (4 місяці)
Blue Carrot, Дистанційно (IT)

- Reviewed and tested e-learning courses and media materials against established documentation, requirements, and quality standards.
- Created detailed bug reports, documenting issues, steps to reproduce, and expected results.
- Validated fixes and performed regression checks to ensure identified issues were properly resolved.

Quality Data Manager

з 11.2022 по 04.2026 (3 роки 6 місяців)
Jome, Дистанційно (IT)

- Defined and implemented data quality standards to ensure accuracy, consistency, and reliability across all datasets.
- Monitored data quality metrics, identified issues, and supported ongoing improvements to data processes.
- Developed and improved data validation workflows, helping reduce errors and strengthen overall data integrity.
- Collaborated with cross-functional teams (product, operations, analytics) to align data processes with business needs.
- Created and maintained documentation for data quality standards, processes, and workflows.
- Used CRM systems, spreadsheets, and internal tools to review, audit, and manage large volumes of data.
- Improved reporting accuracy and supported better decision-making by ensuring reliable and high-quality data inputs.

Content Quality Specialist

з 12.2018 по 07.2022 (3 роки 8 місяців)
Nexteum, Миколаїв (IT)

- Developed, maintained, and updated product structures and content across client web resources, ensuring accuracy and consistency.
- Managed exceptions in order processing by manually entering non-standard orders outside automated workflows.
- Identified and reported errors, inconsistencies, and data issues on the client’s website, contributing to overall content quality and system reliability.
- Conducted automated testing using multiple web applications to ensure proper functionality and performance.
- Created and maintained testing documentation, including test cases, checklists, and reports, improving transparency and process efficiency.
- Collaborated with cross-functional teams to resolve issues and optimize workflows across content and order management systems.

Content Quality Manager

з 05.2017 по 06.2021 (4 роки 2 місяці)
LUN.ua, Дистанційно (IT)

- Collected, verified, and regularly updated information about residential buildings and developers to ensure the data was accurate and up to date.
- Cross-checked CRM data with official documents to make sure all information was consistent and free of errors.
- Organized and maintained datasets in spreadsheets, improving overall structure and making the data easier to access and use.
- Monitored real estate prices and updated them regularly to reflect current market trends and keep information accurate.
- Prepared analytical and operational reports to support decision-making and internal workflows.
- Worked with Flatfy and Korter admin platforms, managing listings, updating content, and maintaining high data quality across systems.

Content Quality Manager

з 06.2016 по 11.2018 (2 роки 6 місяців)
Siafu Platform, Миколаїв (IT)

- Edited and improved writers’ content to make it clearer, better structured, and more consistent with editorial guidelines.
- Helped maintain and update the website by supporting content changes and ongoing platform improvements.
- Researched information from different sources to produce accurate and relevant content.
- Checked content quality to ensure it was correct, relevant, and aligned with brand and editorial standards.
- Entered and organized data from various sources (photos, emails, web materials), making sure everything was accurate and well-structured.
- Updated and maintained client databases, keeping information complete, accurate, and easy to use for internal teams.

Administration Secretary

з 04.2015 по 06.2016 (1 рік 3 місяці)
МОСПК, Миколаїв (Медицина, охорона здоров'я, аптеки)

- Comfortable managing office equipment and keeping daily admin tasks on track.
- Strong focus on proofreading and editing to ensure all materials are error-free.
- Handled all incoming/outgoing mail and calls with high efficiency.
- Provided reliable support and information to visitors, donors, and clients.
- Handled incoming and outgoing calls, maintaining effective communication, resolving inquiries, and directing requests appropriately.

Credit Specialist

з 03.2015 по 04.2015 (2 місяці)
Call Center, Миколаїв (Телекомунікації, зв'язок)

- Managed inbound and outbound calls to advertise and promote banking service.
- Assessed client eligibility by analyzing financial information, credit history, and risk factors.
- Guided customers through the loan application process, ensuring accuracy and completeness of documentation.
- Resolved customer issues and escalations promptly, maintaining a high level of client trust and retention.
- Maintained accurate records in CRM systems and updated client data in real time.

English Tutor

з 04.2013 по 05.2017 (4 роки 2 місяці)
self-employed, Миколаїв (Освіта, наука)

- Taught English through personalized lessons based on each student’s goals, whether academic, conversational, or business-related, helping them make clear progress.
- Created structured learning plans using approaches like communicative and task-based learning, which made lessons more engaging and effective.
- Helped students become more confident and fluent in speaking through regular practice.
- Gave consistent feedback and tracked progress to make sure students were improving and reaching their goals.

Вчитель-практикант

з 02.2013 по 04.2013 (3 місяці)
школа № 4, Миколаїв (Освіта, наука)

Проведення уроків англійської мови, позакласових заходів рідною та англійською мовами. Написання конспектів та заповнення особових справ учнів.

Освіта

Миколаївський національний університет ім. В. Сухомлинського

Філологія. «Мова та література» (англійська), Миколаїв
Вища, з 2009 по 2014 (5 років)

• 1999 – 2009: Середня спеціалізована школа №22 з поглибленим вивченням англійської мови.

• 2009-2013: Національний університет ім. В.О. Сухомлинського. Філологія. «мова та література» (англійська). Здобула диплом бакалавра.

• 2013-2014: Національний Університет ім. В.О. Сухомлинського. Філологія. «мова та література» (англійська). Здобула диплом спеціаліста.

Додаткова освіта та сертифікати

QATestLab

2022, 3 місяця
Сертифікат

Дія. Цифрова освіта

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Сертифікат

Дія. Цифрова освіта

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Сертифікат

The EF Standard English Test

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Сертифікат

AI Fluency: Framework & Foundations

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Сертифікат

Знання і навички

• Комунікабельність
• Чесність
• Здатність до навчання
• Уважність
• Доброзичливість
• Адаптивність
• Організованість
• Дисциплінованість
• Неконфліктність

Знання мов

• Українська — вільно
• Англійська — просунутий

Додаткова інформація

Soft skills: A highly motivated and naturally curious person with a strong drive for continuous learning and self-improvement. Demonstrates initiative by proactively identifying opportunities & taking ownership of tasks.
Known for a disciplined and responsible approach to work, with excellent time management and a strong sense of accountability.
Great with the ability to clearly articulate ideas, actively listen, and build meaningful professional relationships. Thrives in collaborative settings, bringing a positive attitude and a strong team-oriented mindset that enhances group performance.
Highly adaptable and flexible, quickly adjusting to new challenges, changing priorities, and diverse work environments.

Hard skills: knowledge of the principles of web applications; ability to use different operating systems (Windows, occasionally Linux); proficiency with mobile operating systems (iOS, Android); experience with bug tracking and project management tools such as Jira; hands-on experience with web and desktop applications; strong PC skills; experience working with data visualization and analytics tools like Metabase; advanced use of spreadsheets (Microsoft Excel, Google Sheets) including formulas, pivot tables, and data validation; familiarity with SQL for querying and validating data; experience with data quality monitoring and reporting tools; understanding of data governance and data integrity principles; experience with CMS platforms (e.g., WordPress).