Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/2894299

Досвід роботи

Marketing Manager, Business Development

з 10.2017 по 03.2018 (5 місяців)
Kalimat Group International, Dubai (Marketing, advertising, and PR)

•Researching potential leads from business directories, web searches, or digital resources
•Researching the needs of other companies and learning who makes decisions about purchasing
•Contacting potential clients via email or phone to establish rapport and set up meetings
•Representing company at trade association meetings, conferences, exhibitions and special invites to promote product and services
•Meeting with key clients, assisting CEO and sales team with maintaining relationships and negotiating and closing deals
•Producing documents, briefing papers, reports and presentations
•Creating and maintaining a list/database of prospect clients

Marketing Manager, PA to Strategy Director

з 10.2016 по 10.2017 (1 рік)
Diamond Dreams Event Management, Dubai, UAE (Event Management)

•Preparing media kits, press releases and other marketing materials
•Research, copywriting and translations of marketing information
•Producing documents, briefing papers, reports and presentations
•Assisting Strategy Director in developing and delivering strategic objectives and plans, communication guidelines
•Arranging and attending meetings, taking notes and providing general assistance to Strategy Director
•External and internal correspondence, negotiation with potential business partners

Guest Relations Officer

з 10.2015 по 10.2016 (1 рік)
Yassat Gloria Hotel & Apartments, Dubai, UAE (Hospitality)

•Ensuring and providing high level of customer service.
•Managing day-to-day operations, ensuring the quality and standards, meeting the expectations of the customers on daily basis.
•Handling complaints, settling disputes and conflicts
•Greeting and escorting customers
•Checking all VIP rooms for cleanliness and amenities.
•Supporting regular inspection tours of the entire facility for appearance, staffing, security and maintenance
•Providing immediate assistance to guests as requested.
•Interacting with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
•Recording guest issues in the guest response tracking system.
•Any other duties as may reasonably be requested by the management team including assistance for large events or hotel functions
•Preparing rooming lists and ensuring smooth group check in

PR & Marketing Manager

з 12.2013 по 10.2015 (1 рік 10 місяців)
G5 Entertainment AB, Харьков (IT)

•Writing press releases, pitches, media alerts about new launches, updates, weekly round-ups
•Planning, developing and implementing PR strategies
•Coordinating with Marketing Leads & approving all marketing materials with Marketing Director in San Francisco office
•Preparing and translating marketing texts including game descriptions
•Distributing approved materials to target media (via StrongView)
•Collating and analyzing media coverage
•Maintaining and updating information on company’s website & online stores (iTunes connect, Google Play, Facebook App Center)
•Leverage existing media relationships and cultivate new contacts within business and industry media
•Seeking high-level placements in online media
•Maintaining Marketing Plan and analytics, marketing documents for inter-departmental use
•Managing media inquiries, sending promo codes, pitching and following up on review requests
•External and internal correspondence, daily reports

Guest relations & Reception Trainee

з 07.2013 по 10.2013 (3 місяці)
Grecotel Rhodos Royal, Rhodes, Greece (Hospitality)

•Handling all customers’ queries or requests in a polite, efficient manner and a high level of customer service is constantly maintained.
•Updating Guest Profiles and marketing database as laid down in the Front Office procedures.
•Promoting and selling hotel events and functions
•Handling all guest queries and complaints in a timely and efficient manner providing a good impression about the hotel.
•Assisting reception team during rush hours.
•Performing all other tasks as requested by management.

Guest Relations & Reception Trainee

з 06.2012 по 10.2012 (4 місяці)
Grecotel Rhodos Royal, Rhodes, Greece (Hospitality)

•Handling all customers’ queries or requests in a polite, efficient manner and a high level of customer service is constantly maintained.
•Updating Guest Profiles and marketing database as laid down in the Front Office procedures.
•Promoting and selling hotel events and functions
•Handling all guest queries and complaints in a timely and efficient manner providing a good impression about the hotel.
•Assisting reception team during rush hours.
•Performing all other tasks as requested by management.

Translator, part-time

з 06.2011 по нині (12 років 11 місяців)
Freelance, Киев (Translations)

(English-Russian/Ukrainian-English, French-Russian/Ukrainian-French)
IT, tourism, fitness, legal documents

Освіта

Харьковский гуманитарний университет «Народная Украинская Академия»

Факультет последипломного образования, Специальность «Экономика предприятия», Харьков
Вища, з 2012 по 2014 (1 рік 9 місяців)

Харьковский гуманитарний университет «Народная Украинская Академия»

Факультет «Референт-переводчик», Харьков
Вища, з 2007 по 2013 (5 років 5 місяців)

Магистр по переводу с правом преподавания английского и французского языков

Додаткова освіта та сертифікати

Лекторий Свободной школы журналистики от Raimov discussion court

Февраль 2015

Школа рекламы и дизайна «Багаж»

Курс-интенсив «Рекламные коммуникации», 3 мес.

Школа интерактивных коммуникаций в рекламе ИКРа (Киев)

Двухдневнй интенсив Digital стратегия

Знання і навички

Знання мов

• Англійська — просунутий
• Французька — просунутий

Додаткова інформація

Интересы:

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