Maksym
Teamlead (Customer Service, Sales), Supervisor, Project manager, 75 000 грн
- Зайнятість:
- Повна зайнятість, неповна зайнятість.
- Вік:
- 37 років
- Місто проживання:
- Миколаїв
- Готовий працювати:
- Дистанційно, Миколаїв
Контактна інформація
Шукач вказав телефон та ел. пошту.
Прізвище, контакти та світлина доступні тільки для зареєстрованих роботодавців. Щоб отримати доступ до особистих даних кандидатів, увійдіть як роботодавець або зареєструйтеся.
Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/2958803
Досвід роботи
Business Development Manager
з 05.2022 по 08.2022
(3 місяці)
UNIQ.LA, Дистанційно (Туризм)
* Research of partners
* Negotiations
* Agreements
* Getting data needed
* Uploading data to the website through the website admin panel
* CRM
Producer
з 03.2022 по нині
(2 роки 1 місяць)
International Media, Миколаїв (ЗМІ, медіа)
Local producer/fixer/assistant/interpreter/driver for international media.
Helping the world to see the real war in Ukraine
Head of Sales
з 05.2021 по 03.2022
(10 місяців)
Niko Technologies, Миколаїв (Фінанси, банки, страхування)
Sales Manager
з 07.2018 по 05.2021
(2 роки 10 місяців)
Undisclosed UAE company, Mykolayiv (Finance, banking, and insurance)
B2c, b2b financial consulting. Selling of services
Teamlead/Supervisor
з 06.2017 по 06.2018
(1 рік)
Undisclosed American Company, Mykolayiv, Миколаїв (Миколаївська обл.) (Автобізнес та автосервіс)
* coaching and motivation of team members
* spot check
* control
* reaching goals in quality and quantity
* daily reports
* QA coaching
* mistakes coaching
* sending policies
* scheduling
* manager's callbacks
Customer Support and Sales
з 05.2015 по 06.2017
(2 роки 1 місяць)
Undisclosed American Company, Mykolayiv (Автобізнес та автосервіс)
Duties:
* Provide a WOW experience to clients (Sales and CS) via phone (at the beginning - emails)
* Speaking with US-clients about mostly automotive parts
* helping in finding the correct part
* selling main and sub-products
* helping in solving customer's problems (customer support)
* speaking with manufacturers
* technical/installation support
Achievements:
* overperformed weekly goals in digital department (emails)
* moved to voice department
* overperforming quantity of calls
* overperforming sales goal
* perfect customer support skills
* plenty of positive feedbacks from clients (Stella)
Deputy Chief of financial and economic service
з 03.2014 по 03.2015
(1 рік)
Military unit, Mykolayiv (Сили оборони)
* Cooperation with the state treasury service
* Cooperation with banks
* Prosecution of the military compensation
* Briefings and consultations in places of permanent deployment in the area of the antiterrorist operation
* Other
Finance Manager (Manager SME)
з 11.2013 по 03.2014
(4 місяці)
PrivatBank, Mykolayiv (Finance, banking, and insurance)
* Inviting customers of small and medium-sized businesses for service in the bank
* Customer service to small and medium-sized businesses
* Opening of accounts and providing all the possible banking services to new and existing customers of the bank
Regional supervisor
з 11.2012 по 09.2013
(10 місяців)
PE Rafaelyan, Mykolayiv (Оптова торгівля, дистрибуція, імпорт, експорт)
* Search and selection of staff
* Training of sales representatives (classroom and field training)
* Motivation of sales representatives
* Development of material incentive plan
* Control of sales representatives (store-checks and audits)
* Management reporting
* The development of routes
* Negotiaions with key clients and networks
* Performance of the team goals
* Managing the exchange
* Cooperation with the central office
Territorial manager
з 11.2011 по 11.2012
(1 рік)
Leader Snack, Mykolayiv (Food industry)
* Promotion of the brand in the fixed territory
* Control of the sales team, setting goals and objectives
* Control of receivables
* Monitoring competition
* Monitor the implementation of plans for distributors
* Monitoring the implementation of treaty obligations the distributor
* Analysis of the inventory in warehouses
* Search for new sales channels
Exclusive Supervisor
з 04.2011 по 08.2011
(4 місяці)
Kraft Foods Ukraine, Mykolayiv (Food industry)
* Team training, motivation and control (classroom training, field training, the development of material incentive planб stor-cheks, audits)
* Execution of sales
* Implementation of the priorities
* Achievement of the standards
* Team management
Exclusive sales agent
з 08.2010 по 04.2011
(8 місяців)
Kraft Foods Ukraine, Mykolayiv (Food industry)
* Work on the exact territory with sales outlets
* Execution of sales plans
* Implementation of the priorities and special programs
* Launching new products
* Work with accounts receivable
* The activation of new and development of existing sales outlets
* Negotiations on the installation of equipment
* Achievement standard presence in sales outlets
* Negotiation and signing of contracts
Deputy Director
з 02.2010 по 08.2010
(6 місяців)
Knyazha, Mykolayiv (Фінанси, банки, страхування)
* Construction and development of the agency network
* Search, training and supervision of the activities of agents
* Recording and Reporting
* Analysis of the competitive environment
* Negotiations
* Insurance contracts
* Search and development of sales channels of insurance products in the region
Освіта
Mykolayiv National Agrarian University
Economics, Foreign Economic Activity, Mykolayiv
Вища, з 2004 по 2009 (4 роки 11 місяців)
Economical lyceum #2
Mykolayiv
Середня, з 2000 по 2004 (3 роки 11 місяців)
Додаткова освіта та сертифікати
Sales skills and standards of merchandising
2011, May, 2 days
Introductory training for a trading supervisor
2011, May, 2 days
10 steps of trading visit
2010, November, 2 days
Introductory training. Direct Sales
2010, September, 2 days
Coaching in Spanish
2006, 3 month
English courses
2002, 6 month
Знання і навички
Знання мов
- Українська — вільно
- Російська — вільно
- Англійська — вільно
- Іспанська — початковий
- Французька — початковий
Рекомендації
Available on request from all managers from all former companies
Додаткова інформація
* The ability to quickly and easily adapt to any kind of activity
* Fast-learning
* Fair
* Reliable
* Active
* Energetic
* Responsible
* Ambitious
* Focused on achieving maximum results
* Sport interest
Got a car. Categories A, B, C, driving experience - 15 years. Graduated from the military department at Sukhomlinsky University, Lieutenant of armed forces of Ukraine
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