Контактна інформація

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Досвід роботи

Logistics and Supply Chain Manager

з 04.2023 по 10.2024 (1 рік 6 місяців)
World Food Product (UN), Київ (Неприбуткові, благодійні та громадські організації)

• Collaborated with departments and stakeholders to identify and maintain resources needed to establish and provide an effective SC
• Provided support to logistics operations and activities, following standard processes and facilitating, directly or indirectly, the effective delivery of fuel and Non-food items to Partners
• Built and maintained strong relationships with suppliers, manufactures and logistics service providers, monitored their performance
• Managed logistics vendors’ contracting activities, including performance monitoring and assessments
• Controlled operations and activities, following standard processes, effective delivery of fuel and non-food items to partners
• Managed existing resources in the area of responsibility and identified new requirements aiming at efficiency and cost effectiveness
• Liaised with various agencies regarding fuel bill payment, fuel supply, vehicle and generator information, fuel dispensing schedules
• Managed tenders, negotiated and reviewed supply chain contracts to ensure safe, reliable, and efficient solutions
• Ensured control, safety measures for any fire accidents, managed risks and coordinated emergency responses for fuel-related incidents
• Maintained relationships with stakeholders to stay informed on business strategies and market trends
• Made recommendations for site procedures, forecourt upgrades, fuel product layouts, and other fuel-related improvements
• Ensured smooth operation of fuel supply chain management including monitoring and updating focusing on achievements
• Took and measured balance stock of petrol and diesel in fuel pumps on daily basis, maintain their up to date records
• Prepare monthly bills against distribution of petrol and/or diesel and submit to concerned agencies for payment on monthly basis
• Ensured timely review and processing of the invoices from suppliers for the commodities and services delivered
• Monitored budget for fuel projects, ensuring alignment with business goals, handled vendor payments, rate and account reviews
• Provided guidance to other team members in order to assist them in completing standard tasks to agreed standards and deadlines

Head of Logistics and Procurement

з 01.2023 по 04.2023 (3 місяці)
Norwegian Refugee Council (NRC Ukraine), Київ (Неприбуткові, благодійні та громадські організації)

• Adhered to NRC policies, handbooks, guidelines, and donor requirements
• Lead procurement team country wide providing the day-to-day implementation of the procurement function’s responsibility, namely, to provide support to the organization’s activities in the form of procurement of goods, works and services
• Contributed and implemented country/regional plans, logistics and procurement processes, aligned with NRC’s strategy and policies to facilitate efficient and effective Procurement service
• Oversaw and maintained internal control and compliance over the procurement processes prepared request for quotation (RFQ), invitation to bid (ITB), and request for proposal (RFP) documents, receipt of quotations, bids or proposals, their evaluation. Oversaw preparation of Purchase Orders (POs) in coordination with the other teams
• Followed up on purchase documentation such as purchase requests, requests for quotations, bid analyses, minutes and contracts / agreements / purchase orders were appropriately signed by authorized staff before any commitment orders were sent to suppliers
• Managed inventory to ensure optimal stick level and efficient resources allocation
• Attended tender committee meetings, ensured minutes of meetings were signed by all members so as to support payments later
• Provided inputs to the country office business processes mapping and implementation of the internal standard operating procedures (SOPs) and training of staff in area of responsibility
• Ensured that all supporting documents were prepared for approval of management, for purchases over local authorization level
• Facilitated the compliance of the services provided (e.g. Vender management, procurement, contract and budget management, translation services, reporting, SOPs) with the corporate Policy, contributed to the provision of recommendations on improvements

International Transport Country Manager

з 09.2013 по 12.2022 (9 років 3 місяці)
FM Logistic Ukraine, Київ (Транспорт, логістика)

• Managed budget, wages, supervised P&L and financial performance, monitored expenses, identified opportunities for cost savings, built and maintained professional relationships with stakeholders while mentoring and leading direct reports
• Improved profitability through benchmarking, reviewing operations to ensure optimum freight forwarding and operating costs, identified and coordinated network improvement initiatives for logistics solutions with cross-functional stakeholders
• Provided the necessary oversight on the development of transportation policies, strategies and capital implementation plans consistent, as well as the transportation plans from other levels of organization
• Developed transport goals and created clear vision of exactly how transport helped to achieve company’s targets, managed the development, performance, and maintenance of the organization’s transport to produce an efficient transport service
• Provided overall management of the transportation planning, transit, provided the necessary strategic direction to managers
• Built long-term relations with new and existing clients, ensured a high level of client’s satisfaction and retention, managed and developed relationships with international forwarders, coordinated and optimized their movement of goods, optimized the sourcing of freight forwarding and logistics services including transportation, warehousing and distribution
• Managed team of state supervisors, coordinators, and drivers providing leadership, guidance, and supported as needed, provided effective leadership to a team of Managers ensuring smooth business operations
• Coordinated the movement of goods across international borders, selected the most cost-effective, efficient transportation methods
• Held regular planning and KPI review meetings with 3PL partners to communicate and deliver expected business activity
• Recruited, developed, and organized staff whilst ensuring training requirements were met for all employees and contractors, provided strong leadership and guidance to the staff, fostered a positive and collaborative work environment

Transport Director \ General Manager

з 03.2011 по 09.2013 (2 роки 6 місяців)
Cargo Partner, Київ (Транспорт, логістика)

• Drove the branch's operations to achieve strategic business and financial objectives, monitored and managed budget ensuring that resources were allocated effectively, and expenses were kept within budget limits
• Developed and implemented strategic plans to achieve business objectives and revenue targets, to deliver logistics efficiencies managing transport requirements and delivering logistics efficiencies
• Managed transport teams maintaining customer service levels ensuring services were delivered in a professional manner, lead staff across various operational functions including On Road, Dispatch, Service Assurance, Transport Scheduling, and Fleet Management
• Established carrier sourcing strategy, supervised carriers’ selection strategy, led contract negotiations, developed the required end to end transport modelling to support customer requirements
• Liaised with the regional operations manager, commercial manager regarding transport requirements, worked close with planning and sales teams providing delivery solutions to assist winning contracts and business, coordinated account managers in the onboarding phase to ensure smooth transition from proposal to day one of operation
• Negotiated with transport partners and other vendors the lowest cost and the highest service level while fostering strong relationships, liaised with shipping, multiple internal departments, ensuring optimization across relevant business units and warehouse locations
• Managed relationships with international suppliers, carriers and customs brokers to ensure on-time deliveries and cost efficiency
• Monitored contracts issued to vendors and conducted follow up to ensure compliance to terms and conditions, identified and evaluated potential suppliers and negotiated agreements to secure cost-effective and high-quality logistics service
• Continuously assessed vendor performance, ensuring compliance with service level agreements, costs targets, and quality standards
• Built and maintained strong relationships with key vendors and stakeholders to ensure a reliable and efficient supply chain

Head of International Transport

з 12.2008 по 03.2011 (2 роки 3 місяці)
ATL, Київ (Транспорт, логістика)

• Reviewed planning, organizing, and budgeting of transport, 3PL \ CFSLed key performance indicators, including quality of the service and other business measurements, monitored delivery options, ensured adherence to relevant procedures in compliance with company’s’ standards and protocols
• Made transport team effective in overseeing order management to expedite accurate transfer of the goods to customers, supervised transport team to ensure all transport disputes were addressed and solved in effective manner
• Coordinated with warehouse to ensure proper storage, loading, unloading and distribution of product, developed strong relationships with transport partners to negotiate rates and ensured competitive pricing
• Ensured efficient utilisation of the team to provide service delivery to international and domestic customers, coordinated routing of trucks and staff for maximum delivery and service efficiency
• Implemented carrier sourcing strategies to ensure capacity and service levels, negotiated pricing and service levels, managed the relationships with multiple 3PL providers on day to day operational, worked on claims process to maximize recovery of costs associated with product loss during transportation
• Identified a new business partnerships and market trends, implemented continuous improvement initiatives

Customer Service Manager

з 01.2008 по 12.2008 (11 місяців)
OOCL, Київ (Транспорт, логістика)

• Efficiently managed and serviced a diverse client portfolio, ensuring regular updates and reporting on shipment statuses, provided coordination regarding the working scheme agreed with company procedures and client's conditions
• Maintained strong customer relationships, addressed concerns, and drove continuous improvement, ensured all new customers were on-boarded and had an excellent first experience with offload through great service and seamless implementation
• Maintain weekly transport Cost to Serve and reported on a monthly basis against volume sold as well as against budget
• Monitored and maintained high levels of customer satisfaction, addressed complaints from staff, customers with a sense of urgency, provided expert advice on transportation matters to internal and external customers
• Coordinated container import from Asia and Europe, ensuring all warehouse tasks were achieving high customer service levels
• Controlled and arranged vessel bookings with shipping lines for the transportation of goods, ensured timely and accurate resolution of all enquiries with a high standard of client service mind-set
• Developed and supported business opportunities, and ensured sustainable growth of the services, measured adherence of performance to service standards, improved customer satisfaction
• Ensured timely and accurate resolution of all enquiries with a high standard of client service mind-set
• Developed and executed strategic initiatives to improve business performance
• Prepared and coordinated operations calls, business reviews, and customer service workshops as needed, created intimately cross functional relationships and communication with clients
• Managed client’s documents flow, worked with statistics, payments activity, processed claims and complains

Transport Forwarding Manager

з 11.2004 по 01.2008 (3 роки 2 місяці)
ATL, Київ (Транспорт, логістика)

• Supervised and coordinated freight and deliveries, planned transport with contracted vendors, negotiated carriers’ capacity to meet all transport requirements, to get the lowest cost and the highest service level
• Ensured deliveries were made in a correct and timely manner, maintaining customer satisfaction, prepared rate quotes and responded to general enquiries, coordinated freights to increase profit
• Ensured all goods were picked and available for dispatch within agreed timelines, provided accurate and timely advice on a transport order status to customers
• Managed vehicle maintenance schedules and built strong relationships with maintenance providers, ensured depot equipment was maintained and best utilized to achieve the highest level of productivity and profitability
• Sourced the most cost-effective means of transport to ensure maximum recovery of freight charges, prepared rate quotes and responded to general enquiries, coordinated freights to increase profit
• Performed freight invoice auditing, prepared invoices and purchase orders, controlled costs
• Coordinated transportation planning and forecasts with carriers to ensure sufficient capacity, liaised with shipping companies, monitored shipments, ensured goods were delivered in time
• Ensured truck waiting times were minimized, predicted, and maintained driver roster arrangements
• Collaborated with other departments to ensure seamless coordination of transportation services

Освіта

International Slavonic University

International Business / Foreign Affairs, Київ
Вища, з 1999 по 2004 (5 років)

Master's Degree
Foreign Affairs \ International Business \ Transport Logistics

Research Thesis:
Using Logistics in the Foreign Trade

Знання і навички

• MS Excel
• MS Word
• MS Office
• PC User
• Пользователь ПК
• Windows
• Организаторские способности
• Планирование
• Exceptional customer service skills
• Good communication skills
• Understanding of domestic and international freight movements
• Strong ability to build and develop relationships
• Ability to work individually as well as in a team
• Strong analytical skills, attention to details, good time mana
• Strong organisational and planning skills
• Good innovation and change management skills; adaptable to new
• Problem solving skills
• Ability to work under limited or no supervision, under pressur
• Russian, Ukrainian and English language skills
• Умение работать с клиентом
• Практические навыки строить и развивать партнерские отношения
• Умение вести переговоры, деловую переписку партнерами
• Знание и понимание принципов товародвижения
• Умение эффективно работать в команде
• Глубокие аналитические способности, структурное мышление
• Способность быстро адаптироваться в новой ситуации
• Свободно владею Русским, Английским языками

Знання мов

• Російська — вільно
• Англійська — вільно
• Українська — вільно

Додаткова інформація

Profile:
Motivated and highly experienced global logistics manager with over 20 years of proven expertise in supply chain management, including procurement, fleet, and freight forwarding operations. Equipped with strong analytical and strategic thinking abilities, excellent people management skills, and a passion for mentoring and developing staff. Adept at providing feedback, conducting performance evaluations, and implementing capacity-building initiatives.

Skilled negotiator with robust experience in cross-transport logistics at both national and international levels, excelling in commercial and humanitarian contexts. Demonstrated success in managing supply chain logistics and partnerships in fragile contexts, particularly in humanitarian response and international cooperation. Confident in leading teams and projects in a progressive and dynamic environment, balancing daily operations with complex cross-functional initiatives.

Objective:
Dynamic and results-driven professional seeking a senior leadership role in logistics management. Eager to oversee and optimize logistics functions, implement standards, ensure efficient resource management, and lead operational teams. Skilled in structuring processes, managing day-to-day operations, including procurement, fleet, and warehouse management, and establishing key performance indicators to monitor progress, evaluate partnerships, and enhance supply chain efficiencies.