Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/3425033

Досвід роботи

Account manager

з 09.2023 по 12.2023 (3 місяці)
TaxResolvers, Santa Barbara (Фінанси, банки, страхування)

General help with basic tax relief related issues according to script and eventually redirecting clients to higher management

Sales manager

з 05.2023 по 07.2023 (2 місяці)
A1 Logistics, Київ (Автобізнес та автосервіс)

Translator

з 09.2021 по нині (2 роки 7 місяців)
freelance translator, Kyiv (user assistance)

pretty obvious

English copywriter

з 08.2020 по нині (3 роки 8 місяців)
freelancer, Київ (Маркетинг, реклама, PR)

Mainly english promo moderation for a bunch of local startups (Winwin Studio, Boozy Objects, etc)

QC/ Risk manager

з 04.2019 по 08.2021 (2 роки 4 місяці)
Сейрра, Київ (Finance, banking, and insurance)

Had to supervise a department of 7 QC agents and make reports regarding sales work quality. Also managed to fight chargebacks for our company and partners and also made tons of reports.

Compliance / Risk Manager

з 07.2017 по 04.2019 (1 рік 9 місяців)
Astartes / Callfin, Київ (Finance, banking, and insurance)

As Compliance:
-Contacting clients regarding documentation and verification of the accounts
-Preparing different sorts of documents for the clients to sign

As Risk:
-Monitoring and analyzing financial risks for the company
-Gathering information to fight charge-backs
-Fighting the charge-backs
-Staying in tune with Visa/MC regulation updates
-Preparing financial reports
-Contacting clients regarding any financial issues
-Controlling the work-quality of the back-office employees
-Training new guys

Customer Support

з 10.2015 по 11.2015 (1 місяць)
Uvocorp (LuckyTalky), Киев (Academic assistance)

I was a really fast-working guy there

Customer Support

з 08.2015 по 09.2015 (1 місяць)
SupportYourApp, Киев (Telecommunications and networking)

Освіта

Donetsk National University

Philology, Journalism, Донецк
Вища, з 2010 по 2014 (3 роки 9 місяців)

Usual course of journalism that touched a lot of disciplines such as philosophy, literature, culture, ethic and aesthetics etc.

Додаткова освіта та сертифікати

British English Courses at DonNU

2008-2009

Знання і навички

Знання мов

Англійська — просунутий

Рекомендації

Rachel Hagarty

Rachel Hagarty

Senior Manager/ Head Of Risk, Astartes