Контактна інформація

Шукач вказав телефон, ел. пошту та адресу.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/3975718

Досвід роботи

Passed internship as chief specialist at the Department of International Cooperation

з 02.2016 по 02.2016 (менш ніж місяць)
Ministry of Infrastructure of Ukraine, Киев (Government sector)

- Preparation of meetings with international organizations;
- Cooperation with the Ministry of Foreign Affairs of Ukraine;
- Translation of official letters from English into Ukrainian.

Shift Supervisor of Government Contact Center (20 subordinates), Cabinet of Ministers of Ukraine.

з 01.2016 по нині (8 років 4 місяці)
Government Contact Сenter, Cabinet of Ministers of Ukraine (http://ukc.gov.ua), Kiev (Government organizations)

Responsibilities:
- Cooperation with Ukrainian state authorities;
- Preparing monthly statistical information (in Excel program) on incoming calls and registered appeals from citizen of Ukraine to state authorities;
- Monthly information for leadership about productivity of subordinates (quantitative & qualitative Indicators);
- Providing statistical and analytical information;
- Preparing official letters to citizens and executive state bodies.

Consolidated analyst

з 01.2016 по нині (8 років 4 місяці)
Government Contact Center, Cabinet of Ministers of Ukraine (http://ukc.gov.ua), Kiev (Government organizations)

- Cooperation with state authorities (Anti-Monopoly Committee of Ukraine, Ministry of Justice of Ukraine, State Regulatory Service of Ukraine, Region State Administrations),
- Preparing analytical information about appeals of Ukrainian citizens,
- Preparation analytical conclusions in Excel about the quality of processing citizens appeals by executive state bodies,
- Working with Cartogram.

Освіта

Kyiv National Linguistic University (Master's degree)

Translators, Kiev
Вища, з 2005 по 2010 (5 років 9 місяців)

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Додаткова освіта та сертифікати

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Знання і навички

Знання мов

• Англійська — середній
• Іспанська — початковий

Додаткова інформація

Speak English, Spanish, Russian, Ukrainian. Practical experience of work with computer programs - Excel, MS-DOS, Windows, Microsoft Office, Power Point. Have practical skills in using office equipment. Driving license category B.



Character is quiet, balanced, benevolent, sociable, able to analyze information and think logically. Appreciate correctness, tactfulness, accuracy. Without harmful habits.