Контактна інформація

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Додаткова інформація

HANNA CHERNOVA

Date of birth : 18/06/1980
Nationality : Russian- Ukrainian
Mobile (Dubai) +971/55-8795414;[відкрити контакти](див. вище в блоці «контактна інформація»)
Mobile(Ukraine) [відкрити контакти](див. вище в блоці «контактна інформація»)
Skype [відкрити контакти](див. вище в блоці «контактна інформація»)
Location Dubai, UAE
Email : [відкрити контакти](див. вище в блоці «контактна інформація»)
Visa status : Employment Visa(cancelled)

OBJECTIVE

I am seeking a responsible and challenging position in reputed firm where I can utilize my
skills, expand my knowledge, and offer opportunities for personal & professional growth.

EDUCATION

June 16, 2003
“East European University of Economics and Management”
Bachelor Degree in Management (Ukraine)

2016 April – Present time " Paris Gallery " Dubai,UAE
Counter Manager
SKII Skin care specialist
2014 December – 2016 March "Harvey Nichols" Dubai,UAE
" Bloomingdales"

Brand trainer

• Promoting Brands (arranging podiums, to push sale, assist customers
in professional manner, presenting and explain about products)
• Daily sales report to Owner of the company
• Merchandising displays
• Stock counting (stock in hand)
• ‘Team work’ close to staff (supporting each other’s)
• Ordering and receiving stock
• Training new staff regarding products knowledge and way (techniques) how
to sale the products.
Analyzing customer’s feedbacks and report to higher Management.
• Ability and knowledge to do face and body facials
• Train new employees.

2014 January-2014 December "Harvey Nichols" Dubai,UAE
" Bloomingdales"
"Herve Gambs"
Luxury couture flowers
"Kelly Van Gogh"
Organic hair colour
Brand Promoter

Promoting Brands (arranging podiums, to push sale, assist customers in
professional manner, presenting and explain about products)
• Daily sales report to Brand Manager
• Merchandising displays
• Stock counting (stock in hand)
• ‘Team work’ close to staff (supporting each other’s)
• Ordering and receiving stock
• Training new staff regarding products knowledge, sales technics
• Analyzing customer’s feedbacks and report to higher Management.



2011-2012 “Elis Beauty Salon”
Manager

1. Spa Operation management
2. Responsible for business development and report to Director
3. Finance: revenue, expenses (cost, wages-fund…)
4. Customer service quality: customer (quantity, subject, feedback…), product quality.
5. Properties & Spa Equipment Management
6. Relationship management: Coordinating with other departments, working with agencies, local
authorities related to the company's operations.
7. Operational management: assignment distribution & schedule arrangement
1. Hotel reservation
2. Visa issuing for foreign tourists.
3. Conducting of excursions such as City Tours,
visit historical objects.
4. Meet assist in airport.

2004-2006 “Reggie Boutique “ Dubai, UAE
(Lingerie’s shop)
Sales lady

2002-2004 “Classic” Boutique Cherkassy City, Ukraine
Sales Manager
Supervise and coordinate the activities of customer service staff, stock and inventory workers,
cashiers, and sales associates. Interview and hire employees, direct training, and conduct
performance evaluations. Setting work schedules and assigning job duties. Provide customer
service, including answering questions or responding to customer complaints. Track inventory,
place merchandise orders, monitor sales, reconcile cash drawers and receipts, make bank
deposits, report to the business owner or other top management.

Controlling brands names selling: “Betty Barkley”, “Kemper”, “Lodenfrey
“,”Lecomte”,”Frank Walder”,”Ouy”,”Mac”,”Lerros”.

QUALIFICATION
Massage therapist
Cosmetologyst
COMPUTER SKILLS
MS-Office Package
Word
Excel

LANGUAGE PROFICIENCY

Russian: native speaking, reading, writing.

Ukraine: native speaking, reading, writing.

English: speaking, reading, writing.
German: speaking, reading.

Serbian: speaking, reading.