Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4763191

Додаткова інформація

Account manager with 15 years of experience in handling key accounts in various companies with a unique background of the opposite roles (manager and client).
Managed to build trustworthy relations between the companies and the clients that resulted in increased profit for both sides. Searching for new opportunities to bring my experience and benefit the team I join.
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude.
SKILS
• Account management
• Business Development
Strategies
• Excellent Customer Service Skills
• Creative problem Solving Skills
• Self –motivated
EMPLOYMENT HISTORY
• Ability to Multitask
• Strong Negotiation Skills • Emotional Intelligence
• Attention to Details
• Flexible and adaptable
January 2023-till now
Assistant manager at DKB Household
• Assisting with customer service enquires relating to delivery issues
• To maintain departmental KPI targets
• Manage and releasing of Sales Orders to the Warehouse to include effective batching of picking lists
• Making customer delivery bookings on various portals or via email
• To advise the UK Sales Support team of any order discrepancies or delays
• Liaise with the Warehouse Team Leaders, as and when required to provide necessary update information and follow up
• Manage Consumer orders through the singles Warehouse and replenishment of product through the main Warehouse

• Ensure that written procedures remain up to date at all times and colleagues are kept informed
• Monitor inventory holding in overseas 3 rd Party Warehouses
• Update the label printing machine and print off labels as required
• Actively suggest ways of improvement effecting the performance or efficiency of the Dispatch office activities
• To actively support initiatives driven by Team Leaders, Supervisory staff and Management
• Problem solving - route cause analysis and introduction of preventative measures
• Stock Movements / Adjustments
• Inventory Transfers between UK, Germany and China warehouses
• Creation of Export documentation such as Commercial invoice & Packing list
November 2022–January -2023
Freight & Operations Manager ETA Logistics (UK) Limited Camberley
• Receiving bookings from clients, processing into CargoWise
• File creation & monitoring on WMS (for 3PL) or Freight (Cargowise)
• Handling & coordinating freight bookings with carriers & suppliers
• Ensuring customers are kept up to speed with bookings, departures, delays
September –November 2022
Logistic Manager –Hal Leonard Europe , Bury ST Edmunds
• Placing orders for the musicroom stores raised via the Retail till software across onto Dynamics
• Communicate any issues that arise from above
• Clear and communicate cancelled orders, code referrals, and change any records
on the till software
• Point person between stores and Bury re: missing/extra/incorrect deliveries
• Point person between stores & head office re monthly stock shorts and stock
anomalies. Moving stock or correcting as required.
• Point person and resource to facilitate returns (bulk or damaged) between Stores and Bury
• Point person for exporting records to BC for new titles and customer orders – potentially set bulk min/max as instructed
• Purchase Order housekeeping in BC
• Point person for monthly non-available reports that are generated in Holland and communicate changes to store teams.
2

January 2021-2022
Account Manager of the wallpapers Factory Decoprint- Belgium,Zele
• Negotiated with customers worldwide to spread the goods that resulted in closing deals of the total value of 40000 euro for half of the year
• Analyzed the competitive services to define the new opportunities for company`s development
• Brainstormed to overcome the negative deals that resulted in the boost of teams efficiency by up to 10%
• Demonstrated an unwavering commitment to customers service that resulted in 30%
• Customer return with new projects May 2006 – December 2020
Sales/Import manager, Baccara Home, Kyiv, Ukraine
• Improved sales processes to streamline customer acquisition and onboarding strategies
• Created effective strategies to target new markets after researching and analizing competotor behavior
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
• Ordering goods and communication with suppliers
• Control and shipment tracking
• Shipment approval from suppliers warehouses in order to provide availability of a certain
• Quantity of imported products on Baccara home
• Preparing the documents for payments to suppliers
• Organization the meetings with suppliers in order to improve communications with them to change some of the contracts terms, as well as to discuss more favorable transportation conditions.