Контактна інформація

Шукач вказав телефон , ел. пошту, адресу та LinkedIn.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4825165/

Досвід роботи

Бізнес-аналітик

з 07.2021 по нині (4 роки 1 місяць)
NAIS, Київ (IT)

Responsibilities
Gather and formalize requirements for software solutions (APIs, custom modules) from stakeholders, managing tasks in Jira with detailed specs and priorities.

Support users end-to-end (configuration, testing, deployment) across platforms (Windows, Unix, macOS), creating technical docs (API: REST/SOAP, JSON/XML, use cases, user guides).

Collaborate with developers, QA, and admins to ensure quality, designing API requests with SIGN certificates on MERN stack (MongoDB/PostgreSQL, Express, React, NodeJS).

Optimize database queries (Oracle, MySQL, MongoDB, PostgreSQL) and analyze performance (logs, AWR reports) to resolve bottlenecks.

Model processes with BPMN/UML and document via Use Cases/User Stories, leveraging AI tools to speed up drafting and analysis.

Achievements
Developed a bulk user management module (CSV, 5,000+ users) and role sync tool, automating processes and cutting manual effort.

Built a MERN-based API simulation tool, boosting third-party integration by 15% with enhanced support and docs.

Improved bug resolution by 20% and deployed high-performance modules with optimized backend and session locking.

Enhanced efficiency with BPMN workflows and AI-assisted User Stories/UML, accelerating development by 10%.

Technical Skills
Methodologies: Agile, Scrum, Waterfall

Tools: Jira, Teams, Zoom, Confluence, Trello

Databases: Oracle, MySQL, MongoDB, PostgreSQL

API & Integration: REST, SOAP, JSON, XML, SIGN certificates

Technologies: MERN stack, VPN encryption

Modeling & Documentation: BPMN, UML, Use Cases, User Stories, Google Docs, Draw.io

AI Utilization: Process automation, documentation, data analysis

Summary
Results-oriented Business Analyst with proven expertise in the full SDLC, specializing in requirements analysis, process modeling (BPMN, UML), and documentation (Use Cases, User Stories). Skilled in Agile/Scrum environments, leveraging Jira, MERN stack, and AI tools to streamline workflows, enhance API integrations, and accelerate delivery. Adept at optimizing database performance (Oracle, MySQL, MongoDB, PostgreSQL) and fostering cross-functional collaboration to deliver high-quality, user-focused solutions.

Engineer of computer systems, head of department

з 09.2016 по 07.2021 (4 роки 10 місяців)
NAIS, Хмельницкий (IT)

I have expirience:
- in system administration, several linux-servers, subnets, configuring web-services, crm-systems,cloud-base systems, workflow systems of software.
- in installing software, configuring connection in client-server software;
- in technical support government agencies which use databases in this time 17 data-bases, supported by company, including new agencies who whants use our software by concluding a contract for technical support;
- in cloud platform (AWS,Google GCP, Microsoft azure). Creating and configure vms, instances, configure firewall rules. Configure services.
-Git, Jira cloud (software) write app what filtering issues by criterias;
- in writing app like simple crm-like system for monitoring office infrastructure;
- in configuring video surveillance systems, access control systems,
- Fixing software problems by helpdesk tickets, by phone, e-mail,
skype, messaging in Khmelnitsky region in business trips ;
- in communication and support whith system administrators of
government agencies in process of software our company. Periodicaly do reports about work process, and planing job.
- in administration all pc's, configuring local network, installing and configuring range of software, others in local office.
- To achievements in this place is:
- increase knowleges in linux server technologies, web-based technologies, cloud-based technologies. Increase deeper knowleges in network : configuring, routing, firewall. In sofware - error analysis by log files, by specific system utilites and fixing that after that.
- increase, career growth

Software engineer

з 08.2008 по 09.2017 (9 років 1 місяць)
The State Enterprise “Information Resource Centre”, Киев (IT, state-owned enterprise, engaging in business activity since 2005)

- installing software, configuring connection in client-server software;
- technical support government agencies which use databases; supported by company, including new agencies who whants use our software by concluding a contract for technical support;
- Fixing software problems by helpdesk tickets, by phone, e-mail,
skype, messaging in Khmelnitsky & Chernivetskiy region in business trips ;
- Communication and support whith system administrators of
government agencies in process of software our company. Periodicaly do reports about work process, and planing job.
- administration all pc's, configuring local network, installing and configuring range of software, others in local office

Освіта

Khmelnitsy National university

Information and engeneering technologies, Хмельницкий
Вища, з 2002 по 2007 (5 років 2 місяці)

Додаткова освіта та сертифікати

M001: MongoDB Basics

2019, 1 місяць
Сертифікат

M121 The MongoDB Aggregation Framework

2019, 1 місяць
Сертифікат

M103: Basic Cluster Administration

2020, 1 місяць
Сертифікат

Знання і навички

• Internet User
• Windows
• Email
• MS Access
• HTML
• CRM
• Windows Server
• JavaScript
• CSS
• MySQL
• PHP
• System administration
• FTP
• FreeBSD
• SQL
• Operating systems
• Git
• CentOS
• Вождение авто
• WordPress
• The Bat!
• Node.js
• BASH
• База данных
• Database
• Joomla!
• Google
• Backup
• SSH
• Postfix
• PostgreSQL
• MongoDB
• Jira
• Telegram
• Ведение отчетности
• LAMP
• AWS
• Bootstrap
• Sendmail
• SMB
• MS Azure
• Написание скриптов
• API
• REST
• Firebase
• CRUD
• Mongoose
• Библиотека
• Programing in js - script
• Web-site developer

Знання мов

• Англійська — середній
• Українська — вільно
• Російська — вільно

Додаткова інформація

Goal-Oriented & Persistent: Consistently deliver results by setting clear objectives and overcoming challenges with a proactive approach.

Collaborative & Non-Confrontational: Excel in team environments, fostering positive relationships and resolving issues diplomatically.

Stress-Resilient: Thrive under pressure, maintaining focus and productivity in fast-paced, deadline-driven settings.

Quick Learner: Rapidly adapt to new tools, technologies, and processes, ensuring minimal onboarding time.

Professional Integrity: Uphold high ethical standards, ensuring trust and reliability in all interactions.

Certifications & Training: [e.g., Completed Agile/Scrum workshops, API design courses, or relevant online training—if applicable].

Availability: Ready to start immediately with flexibility for relocation or remote work as needed.

Languages: Fluent in Ukrainian and English; [add others if applicable, e.g., basic Russian or another language].