Евгений

Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/4894684

Знання і навички

Знання мов

• Англійська — просунутий
• Українська — вільно
• Російська — вільно

Додаткова інформація

PROFILE AT A GLANCE

PROFESSIONAL ATTRIBUTES
•Top Sales Performer in every team.
•Management of Employee Performance and Compensation.
•Delivery of on-the-job Training.
•Competency-based Approach.
•Performance Coaching and Evaluation.
•Customer Focus.
•Effective Communication Skills.
•Subject Matter Expert: Photography, Conference Service, Hospitality at all levels.


PERSONALITY TRAITS
•Planning Specialist: Proven ability of event organization with focus on effective communication, resourcefulness and deadline orientation.
•Catalyst to People Development: Recognition-based approach with aim to motivate people to learn and grow professionally.
•Problem-solving Orientation: Thoughtful and strategic approach in resolving any type of raised issues.

KEY ACHIEVEMENTS
•Recognised Top Sales Performer in every team.
•Experienced Team Manager.
•Moments That Matter Award Winner. Princess Cruises. Feb 2018.
•Consummate Host of the Month Award Winner. Princess Cruises. May 2016.
•Employee of the Month Award Winner. Princess Cruises. March 2013.
•Worked in the capacity of the opening team in Photo-Video Department for Majestic Princess and was responsible for photographers financial and technical trainings and coaching.
•Managed teams of 15+ staff members.
•Developed a new joiners Junior Photographers / Senior Photographers / Assistant Photo-Video Manager training programs and rolled out onboard Princess Cruises ships.
•Selected for internship at the office of the Member of the Parliament of Canada, House of Commons. Canada-Ukraine Parliamentary Program – 2008.
•Member of Organisational Committee. Swedish-Ukrainian Business Club Annual Conference - 2007.

WORK EXPERIENCE
|| Assistant Photo-Video Manager – Princess Cruises USA (May 2016 – present time)
•Management of Employees Performance and Professional Growth (16+ employees);
•Training and Coaching of Underperforming Staff Members - staff members moved from last position in the list to being Top Performers of the Month.
•Group and one-on-one Trainings, Development and Coaching;
•Maintenance of Highest Level of Customer Satisfaction;

|| Senior Photographer – Princess Cruises USA (January 2014 – May 2016)

|| Junior Photographer – Princess Cruises USA (October 2010 – January 2014)

|| Personal Assistant to Director of hotel “Odessa” – Ukraine (January 2009 – June 2010)
•Monitoring of operations of all hotel departments.
•Brainstorming of new approaches to business in order to be the leader on the market.
•Constant and consistent maintenance of business contacts with returning and new customers.
•Providing full support to Hotel Management initiatives and new directives.
•Preparation of accurate and deadline-oriented financial reports.

|| Head of Conference Service Department – hotel “Odessa” – Ukraine (October 2008 – January 2009)
•Extensive planning – including event organization, creating team schedule, growth of returning customers database, coordination of all conference service operations while maintaining a consistent level of professionalism and accuracy.
•Multiple tasks balancing within time-sensitive environments while providing top-level organization and interpersonal skills.
•Access to all tasks with creativity and resourcefulness.
•Clear and consistent communication via phone, email, ensuring reliable ongoing contact throughout the day.

EDUCATION
•COURSERA Online Specialization: Managing Human Resources -
University of Minnesota, Carlson School of Management - 2016.
•5 years Specialist’s Degree Program in Computer Engineering at Odessa National Polytechnic University, Institute of Computer Systems in Odessa, Ukraine. Sep 2003-Jun 2008
•4 years College Education at Odessa Economical Lyceum in Odessa, Ukraine. Majors: Management, Public Relations, Law, Economics, Business English. Sep 1999-Jun 2003.

TRAINING & CERTIFICATIONS
•Effective Coaching - Princess Cruises - 2018.
•Modeling Leadership – Princess Cruises - 2017.
•Communication with Confidence – Princess Cruises – 2017.
•Leading the Way – Princess Cruises – 2017.
•Leadership Styles – Princess Cruises – 2017.
•Nonverbal Communication – Princess Cruises – 2017.
•Preparing to Manage Human Resources – University of Minnesota, Carlson School of Management - 2016.
•Managing Employee Performance – University of Minnesota, Carlson School of Management - 2016.
•Managing Employee Compensation – University of Minnesota, Carlson School of Management - 2016.
•Sales Success Course – Building Trust, Identifying Needs, Overcoming, Best-Fit Solution – Princess Cruises – 2016.
•Photo-Video Sales Training – Princess Cruises – 2014.
•Making Great First and Last Impressions – Princess Cruises – 2015.
•People First: Inquiry and Complaint Resolution – Princess Cruises – 2016.