Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5177005

Додаткова інформація

Mohsin Kamal
Credit Controller
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Kolkata, WB, India 
Strategic, result-oriented account receivable professional with more than 10 years of experience in collection across broad range of disciplines and segments. Accomplished at streamlining credit policies, deploying reengineering methodologies with assertiveness, sense of urgency and ability to "think out of the box".

Professional Experience

THYSSENKRUPP ELEVATORS 2016 – Present
Credit Controller

Leading regional credit control team of 5 branches and implementing various payment follow-up measures across the region.
Designed and implemented weekly follow up tracker for monitoring and accounting collection. Dashboard MIS also started to further review with finance, branch managers and business heads on weekly basis.

SGS 2012 – 2016
Assistant Manager – Credit Control

Led credit control team of environmental business with 2,000+ Accounts Receivable customers consisting AR portfolio of INR ~200 million.
Developed tracker for Unbilled Revenue and Work in Progress (WIP) to ensure accurate invoicing as per order and timely dispatch along with supporting documents to keep the payment realization within due date.

INSPECTORATE GRIFFTH 2008 – 2012
Executive – Credit Control

Performed Credit Control activities by handling ~500 B2B customers in the assigned territory.
Made rigorous follow-up actions through heavy volume of collection calls, reminder emails sent to customers on regular basis followed by visit to customer’s office.

ICICI BANK 2007 – 2008
Collection Supervisor

Supervised team of 5 collection officers of ICICI Bank for Personal Loans portfolio. Managed 2nd tier delinquent customer base of more than 500 debtors every month.
Consistently applied various collections procedures and techniques including communication, field visits and regular training of team to improve efficiency and performance.

IBM DAKSH 2006 – 2006
Specialist – Customer Support

Started career as Specialist - Customer Support at a leading BPO where handled ~250 customer’s queries on daily basis by assertively responding, resolving and escalating their problems to concern authority.

Skills & Competencies

Achievement & Certificates

Reduced bad debt by 20% in first 8 months at tKEI by resolving disputes through understanding root cause and escalating the issues to concern stakeholders in disciplined manner.

Improved credit appraisal system at SGS through establishment of Credit Limit and re-structuring Credit Policy to reduce the potential risks of delinquency and bad debts.

Certified in Customer Analytics in 2016 from Wharton, University of Pennsylvania.

Education

Bachelor of Science (2002 – 2005)
Calcutta University, India

Languages

English, Hindi, Urdu and Bengali

Interests

I love playing Cricket and browsing Internet to strengthen my knowledge base.

References can be provided upon request.