Контактна інформація

Шукач вказав телефон, ел. пошту та адресу.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5496661

Досвід роботи

Head of Tech Support/Support Engineers Department

з 02.2022 по 06.2023 (1 рік 4 місяці)
OneLogicSoft, Київ (IT)

• General tech support of the product
• Employee training
• Department organization
• Department performance evaluation
• Prescribing KPI
• Collaboration with developers to solve tasks as quickly as possible
• Product stability testing/monitoring

Account manager

з 11.2021 по 02.2022 (3 місяці)
Praxis, Київ (Фінанси, банки, страхування)

• Guiding merchants in the product
• New employee training
• API integration with the product
• Assisting in setting up their personal accounts (additionally using CSS and
HTML)
• Communication with merchants via Slack, Skype, WhatsApp

Head of Support Department

з 11.2019 по 11.2021 (2 роки)
Future Bright, Киев (IT)

• Working with VIP and regular clients
• Employee training
• Department organization
• Department performance evaluation
• Prescribing KPI

Information Services Manager

з 06.2019 по 11.2019 (5 місяців)
Profitable Deal, Киев (Finance, banking, and insurance)

-Incoming calls
-Supporting with technical issues
-Chatting with clients
-Working with Freshdesk and CRM

Accountant

з 05.2018 по 08.2019 (1 рік 3 місяці)
Atali Finance-Content, Киев (Консалтинг, бухгалтерія, аудит)

-Filling out business tax returns and any related documentation
-Providing clients with statements summarizing their tax liabilities
-Responsible for calculating a client's earnings
-Working with 1C and related financial programs

Supervisor in PR Agency

з 07.2010 по 07.2013 (3 роки)
PR Agency B&B, Киев (Marketing, advertising, and PR)

-Employee training
-Department performance evaluation
-Public relations
-Creation of promotions

Освіта

National State Tax Service University of Ukraine

Faculty of finance and banking, Ирпень
Незакінчена вища, з 2012 по 2015 (2 роки 9 місяців)

Kyiv Finance and Economics College

Faculty of Finance and Credit, Ирпень
Середня спеціальна, з 2009 по 2012 (2 роки 9 місяців)

Знання і навички

Знання мов

• Англійська — вище середнього
• Польська — вище середнього
• Норвезька — середній

Додаткова інформація

Skills:
Teamworking, sociability, quick learning, responsible, considerate, hardworking, punctuality, highly stress resistant, adaptable.

NOT INTERESTED IN FINANCIAL MARKETS!