Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5826398/

Досвід роботи

Call-centre operator

з 09.2020 по 02.2022 (1 рік 5 місяців)
thinkorswim, Kyiv (Telecommunications and networking)

- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
- Created business plan and identified target customers by interacting on phone and in person handling basic inquiries and providing quotes.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Facilitated presentation and recommendation of services by optimizing client relationships.
- Kept client financial plans optimized for current market trends and economic conditions.
- Learned new skills and applied to daily tasks to improve eSciency and productivity.

Освіта

Ukrainian-Polish high educational institution (Central European University)

Philology, Kyiv
Незакінчена вища, з 2020 по 2022 (2 роки)

National University of Life and Environmental Sciences of Ukraine

Ukrainian and Russian language, Kyiv
Незакінчена вища, з 2019 по 2020 (1 рік)

USTHB

Physics, Kyiv
Незакінчена вища, з 2015 по 2018 (2 роки 9 місяців)

Додаткова освіта та сертифікати

CCF

2017, 1 year

Знання і навички

• Sales solution
• Account management
• Sales strategy
• CRM
• Market analysis
• Communicability
• Receiving incoming calls

Знання мов

• Французька — вільно
• Арабська — вільно
• Англійська — вище середнього
• Українська — середній
• Російська — вище середнього

Додаткова інформація

- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
- Created business plan and identified target customers by interacting on phone and in person handling basic inquiries and providing quotes.
- Provided specialized financial planning support for clients with diverse portfolios and individual needs.
- Facilitated presentation and recommendation of services by optimizing client relationships.
- Kept client financial plans optimized for current market trends and economic conditions.
- Learned new skills and applied to daily tasks to improve eSciency and productivity.