Контактна інформація

Шукач вказав телефон та ел. пошту.

Отримати контакти цього кандидата можна на сторінці https://www.work.ua/resumes/5853721/

Досвід роботи

Customer support representative

з 09.2022 по нині (3 роки 7 місяців)
vns choice, Remote USA New York (Telecommunications and networking)

• Managed high-volume inbound and outbound calls, effectively scheduling appointments
with technicians, Ensured timely and accurate confirmation of appointments.
• Documented interactions and resolved issues to ensure exceptional customer
experiences, maintaining clear and concise communication with clients.
• Collaborated effectively within the team and with technicians to optimize their schedules and ensure efficient service delivery and escalated complex issues to higher-level support
as needed.
• Responsible for accurately inputting appointment and client data into the CRM system,
maintaining a clean and up-to-date database

Освіта

Ternopil national medical university

Medicine, Ternopil
Незакінчена вища, з 2018 по 2024 (6 років)

Medical student

Додаткова освіта та сертифікати

Modeling

Month

Знання і навички

• MS Excel
• MS Word
• MS PowerPoint
• English speaking

Знання мов

Англійська — вільно

Додаткова інформація

Fun, lively